Why didn't Magix tell me about collect on delivey charge?

mr-ray wrote on 3/30/2021, 9:19 AM

I purchased Vegas 17 online and paid the shipping charge. It was sent from Germany. When UPS delivered they want to charge an additional collect on delivery (COD) fee of $23.48. Why wasn't I informed of this charge when I ordered? Considering the total extra costs I should have bought the electronic version.

What can be done?

How can I supply the personal information for proper communication?

Comments

Musicvid wrote on 3/30/2021, 12:21 PM

If it was a VAT tax, they are calculated, added and collected by governments, not by sellers.

rs170a wrote on 3/31/2021, 2:02 PM

In the past year I've had two or three separate orders that had extra delivery charges (UPS, Purolator, etc.) that were not mentioned anywhere on the invoice nor on the web site. You just accept it and move on.

Mike