Windows 10 2 x crash Did any of you experience Windows 10 Crashes

Roy-Russell wrote on 7/12/2022, 1:34 PM

I bought Vegas Movie Studio 16 about a year ago. I upgraded it to the Windows 10 Version. I do not know if this has any correlation but 2 of my windows 10 computers crashed within a week or two of downloading Movie Studio 16. I am trying it again finally on a PC that I will only use for Vegas 16. (can't risk another crash) Within an hour of using the program Vegas 16 just locked up and the only way out was cntrl/alt/del ....It did come back to life when I restarted the PC.... I had the old Vegas 9 Version by Sony from way back and I was much more impressed with it.

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j-v wrote on 7/12/2022, 1:49 PM

I did not, but can you give the composition of the computer on which the program was locking up?

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FayFen wrote on 7/13/2022, 2:17 AM

I bought Vegas Movie Studio 16 about a year ago. I upgraded it to the Windows 10 Version. I do not know if this has any correlation but 2 of my windows 10 computers crashed within a week or two of downloading Movie Studio 16. I am trying it again finally on a PC that I will only use for Vegas 16. (can't risk another crash) Within an hour of using the program Vegas 16 just locked up and the only way out was cntrl/alt/del ....It did come back to life when I restarted the PC.... I had the old Vegas 9 Version by Sony from way back and I was much more impressed with it.


Crashes are fundamental part of any software, you gave no specific info of the work you do.

Musicvid wrote on 7/13/2022, 10:43 AM

I bought Vegas Movie Studio 16 about a year ago.

That you means you bought it from someone other that Magix.

Start with the vendor you purchased it from for support.

Roy-Russell wrote on 7/14/2022, 1:17 AM

Well I was just using the program for the first time and it crashed. This is not a good sign. Good software is not subject to crashes. My copy is legit so far as I know. It came in Vegas 16 packaging..... Chatting is a JOKE if you are going to criticize me go away. I dealt with this same crap on facebook. .... Instead of answering positive feedback of solutions you preach CRAP.... this VEGAS 16 is nothing like VEGAS 9. I have used VEGAS 9 for years and it never once crashed....It is a totally ridiculous unhelpful chat .....

Good Software does not crash. That is why the shuttle never used Windows .... etc

 

EricLNZ wrote on 7/14/2022, 3:08 AM

@Roy-Russell Give us the details of your computer system as asked by @j-v and we may be able to help you. Also are both your Win 10 computers upgrades from earlier Windows versions?