Faintly outraged

Comments

gary-rebholz wrote on 9/14/2017, 9:28 AM

what is the best way to communicate with the development team?

My thought on that is that the best thing to do is start a new conversation here in the forums. I do try to keep my eyes on this, and when I miss things, others (including a great group of moderators) will surely see it and call it to my attention. I like the idea of discussing your ideas here because other users can confirm/argue/refine the idea so that it grows from the original concept. Aside from that, the only other "official" method is to send a support ticket with the request, but as has been noted, those guys are a busy group and you'll probably have better luck here. I have a large document of user feature requests that I have built from comments on this forum and I turn those into work items for the team. That's how they become implemented features.

Musicvid wrote on 9/14/2017, 10:14 AM

Good to know, Gary!

JN_ wrote on 9/14/2017, 10:44 AM

what is the best way to communicate with the development team?

My thought on that is that the best thing to do is start a new conversation here in the forums. I do try to keep my eyes on this, and when I miss things, others (including a great group of moderators) will surely see it and call it to my attention. I like the idea of discussing your ideas here because other users can confirm/argue/refine the idea so that it grows from the original concept. Aside from that, the only other "official" method is to send a support ticket with the request, but as has been noted, those guys are a busy group and you'll probably have better luck here. I have a large document of user feature requests that I have built from comments on this forum and I turn those into work items for the team. That's how they become implemented features.

Thanks for the feedback Gary.

Do you have any idea if the Blue-ray .iso creation bug is on the list as my ticket has been closed, thanks.

 

Desktop and Laptop basic specs ...

Both run Win 10 ...

Running latest ver. of Vegas Pro with latest updates.

VP13 B453 also.

Vegaseur and Pluraleyes installed on both ...

Quicktime 7.79.80.95

PC ...

i9 9900K, Intel Graphics 630. Nov 2018.

Mem. 32gb DDR4

Graphics card .. Nvidia Rtx 2080 Ti

Nvidia Graphics driver .. latest Studio driver.

Latest Intel Graphics driver

 

Laptop ... (Acer Predator G9-793-77AC)

CPU .. i7-6700HQ Skylake-H

Memory ..16GB DDR4 

Graphics card .. Nvidia GTX 1070, latest Studio driver.

gary-rebholz wrote on 9/14/2017, 11:02 AM

Do you have any idea if the Blue-ray .iso creation bug is on the list

We're looking at it right now, but we have not been able to consistently repro it here, so it's a hard one to chase. Hopefully we'll get it.

bitman wrote on 9/14/2017, 11:21 AM

@gary-rebholz is 5.1 audio is going to get some more love in future updates?

I mean 5.1 rendering with HW acceleration?

Current system: VP 17 (edit), VP16 (suite) build 424, VP15 (suite) build 416, Magix Video Pro X (VPX11), Corel VS ultimate 2019, a lot of NEWBLUE plugins, Titler Pro 6, Mercalli 4.0, Respeedr, Vasco Da Gamma 12, VASST stuff, Production Assistent pro3, Boris Continuum 2019, Davinci Resolve Studio 16 b...

  • OS: Windows 10 Pro 64, version 1903
  • CPU: der8auer i7-8700K (advanced edition), default speed (no overclock), Cooler: Noctua NH-D15s
  • RAM: G.Skill Trident Z 3200C14 DDR4 64GB, XMP set to profile 1 in BIOS
  • Videocard: NVIDEA RTX 2080Ti (Founders edition), NVIDEA studio drivers
  • Monitor: LG 38 inch ultra-wide (21x9) - yes upgraded from 34 to 38, I can see more tracks now! Resolution: 3840x1600
  • C-drive: Samsung NVMe SSD 2TB 960 pro
  • Data storage: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z370 Aorus Gaming 7
  • PS: Corsair HX1200i, Case: Silverstone fortress 2, shuttlePROv2, Keyboard and mouse: Logitech G910 and G700s (and now Evoluent Vertical Mouse)

Before November 2018: NVIDEA Gibabyte GTX 1080ti

Before November 2017: windows 10 Pro 64, i7-4790k, mem: DDR3 16GB GTX TITAN X (Maxwell)

 

JN_ wrote on 9/14/2017, 11:34 AM

Do you have any idea if the Blue-ray .iso creation bug is on the list

We're looking at it right now, but we have not been able to consistently repro it here, so it's a hard one to chase. Hopefully we'll get it.

Thats great news. If its any help, I get the same error messages etc on the laptop and the desktop PC, so the underlying hardware may not be the issue, and of course the other users that have the issue would have different systems also.

 

Desktop and Laptop basic specs ...

Both run Win 10 ...

Running latest ver. of Vegas Pro with latest updates.

VP13 B453 also.

Vegaseur and Pluraleyes installed on both ...

Quicktime 7.79.80.95

PC ...

i9 9900K, Intel Graphics 630. Nov 2018.

Mem. 32gb DDR4

Graphics card .. Nvidia Rtx 2080 Ti

Nvidia Graphics driver .. latest Studio driver.

Latest Intel Graphics driver

 

Laptop ... (Acer Predator G9-793-77AC)

CPU .. i7-6700HQ Skylake-H

Memory ..16GB DDR4 

Graphics card .. Nvidia GTX 1070, latest Studio driver.

OldSmoke wrote on 9/14/2017, 4:23 PM

Do you have any idea if the Blue-ray .iso creation bug is on the list

We're looking at it right now, but we have not been able to consistently repro it here, so it's a hard one to chase. Hopefully we'll get it.


Actually I have the same issue. Not that I use that feature at all but it does produce the exact same error; and yes it works in VP14. Let me know if more information is needed.

Last changed by OldSmoke on 9/14/2017, 4:25 PM, changed a total of 1 times.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

OldSmoke wrote on 9/14/2017, 4:38 PM

Here is a little bit more. If you have VP14, rename the folder C:\Program Files\VEGAS\VEGAS Pro 15.0\bdmux to something like bdmux-vp15. Copy the same folder from VP14 over to VP15. The "you are not logged in as administrator" message will still appear unless you specifically run VP15 as administrator but the BD render will complete without error.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Dee wrote on 9/15/2017, 11:00 AM

With regard to the Blu-ray .iso creation issue, thanks for the feedback, your Comments were helpful in resolving this.  We are able to repro this in-house and have a fix that will be in a future update.

In the meantime, OldSmoke's work around is the recommended route for current VP14 users:

"If you have VP14, rename the folder C:\Program Files\VEGAS\VEGAS Pro 15.0\bdmux to something like bdmux-vp15. Copy the same folder from VP14 over to VP15. The "you are not logged in as administrator" message will still appear unless you specifically run VP15 as administrator but the BD render will complete without error."

JN_ wrote on 9/15/2017, 3:33 PM

"and have a fix ... future update " excellent Dee.

Oldsmoke, outstanding. I just tried it and it works aok, thanks.

 

Desktop and Laptop basic specs ...

Both run Win 10 ...

Running latest ver. of Vegas Pro with latest updates.

VP13 B453 also.

Vegaseur and Pluraleyes installed on both ...

Quicktime 7.79.80.95

PC ...

i9 9900K, Intel Graphics 630. Nov 2018.

Mem. 32gb DDR4

Graphics card .. Nvidia Rtx 2080 Ti

Nvidia Graphics driver .. latest Studio driver.

Latest Intel Graphics driver

 

Laptop ... (Acer Predator G9-793-77AC)

CPU .. i7-6700HQ Skylake-H

Memory ..16GB DDR4 

Graphics card .. Nvidia GTX 1070, latest Studio driver.

wilri001 wrote on 10/3/2017, 6:16 PM

what is the best way to communicate with the development team?

My thought on that is that the best thing to do is start a new conversation here in the forums. I do try to keep my eyes on this, and when I miss things, others (including a great group of moderators) will surely see it and call it to my attention. I like the idea of discussing your ideas here because other users can confirm/argue/refine the idea so that it grows from the original concept. Aside from that, the only other "official" method is to send a support ticket with the request, but as has been noted, those guys are a busy group and you'll probably have better luck here. I have a large document of user feature requests that I have built from comments on this forum and I turn those into work items for the team. That's how they become implemented features.

what is the best way to communicate with the development team?

My thought on that is that the best thing to do is start a new conversation here in the forums. I do try to keep my eyes on this, and when I miss things, others (including a great group of moderators) will surely see it and call it to my attention. I like the idea of discussing your ideas here because other users can confirm/argue/refine the idea so that it grows from the original concept. Aside from that, the only other "official" method is to send a support ticket with the request, but as has been noted, those guys are a busy group and you'll probably have better luck here. I have a large document of user feature requests that I have built from comments on this forum and I turn those into work items for the team. That's how they become implemented features.

gary-rebholz: What is the best way to communicate our enhancement requests to Magix? I'm also a software developer and our company has a website specifically for enhancements where users can vote up/down to give us their priority. Ours is called Ideation. What does Magix have? I'd like to pass along a request for AMD VCE support. Thanks.

 

Kinvermark wrote on 10/3/2017, 6:19 PM

gary-rebholz: What is the best way to communicate our enhancement requests to Magix?

Just post. That's all - see above halfway up page.

 

paul_w wrote on 10/4/2017, 4:23 AM

" "The company" is listening. I (and others) try to read it all. " - thanks Gary and team.

Mr-C, so you have posted in the right place regardless of what some posted earlier. And yes its unfortunate you had no knowledge of the regular release dates for Vegas. I can see that. For future info, they tend to release new versions every year. Although its not always that way, just a general trend. Best to keep an eye on the forum for updates and news - easy to say that now right? I would also like to apologise for some of the abrupt/dismissive attitudes posted on here too. Just know we are not all like that, the forum is mostly made up of genuinely positive and knowledgeable folk willing to help when they can - including as you can see, responses from Magix themselves. Its actually one of the best forums out there, once you cancel out the noise.

Good luck which ever way you go with your NLE choice. At the end of the day, its just a tool.

Mr-C wrote on 10/10/2017, 2:53 AM

Thanks Paul,

 

Good luck with your venture. I hate forums as a method of support and this conversation is a perfect example. At the end of the day, your company's reputation is in the hands of unpaid, self-appointed pundits. I would have posted directly to the company had I been able to find an easy route. Anyway, thanks for your gracious reply.

Nick Hope wrote on 10/10/2017, 3:36 AM

...I hate forums as a method of support and this conversation is a perfect example...

But once you actually asked a question (how to contact the company), rather than just complain, you got your answer quickly. We're also good at technical support here, if you ever need any of that.

karma17 wrote on 10/10/2017, 5:22 AM

Personally, I like the way this forum is shaping up, and it's awesome to see so many "old timers" actively involved. I don't think there is any comparison between Adobe and Magix. For cost alone, Premiere is $20 per month or $240 per year and you never own the license, just rent it from month to month. And in terms of versatility and functionality, I think Vegas is the superior NLE. There is nothing wrong with Vegas 14 and it is a perfectly capable editing program. I have been using it every day since August 1st and it's been great. I have Vegas 15 too, but since everything is going so smoothly with 14, I am just staying in 14 for now.