You bought v14 & got v14. V15 came out 3 months later. Not sure how you are spending thousands or tricked. You got exactly what you paid for.

Seems perfectly reasonable to me.

I bought a 2016 honda last year. Would you believe those crooks released the 2017's just a few months later!?!? The design was mostly the same, too. Just a few tweaks and upgrades here and there. Here I am weaning myself off of Toyotas, and now Honda is going to do the same thing of releasing new models each year? Looks like I may have to skip Honda too.

OK! Just in the interests of balance. 'Your fellow users are unable to help you' is unhelpful unless you are an employee, in which case it is a polite message from Magix telling me to take a hike.

The analogy with buying a car is valid only if Magix are proposing to make me pay a $150 every year for a new model with 'Just a few tweaks and upgrades here and there', leaving aside the fact that most people don't buy a new car every year and imminent new models are usually signalled with a price drop of the old model (it's called a run out sale). And I honestly thought I was buying into a product that included upgrades. Many other companies have a sliding scale, so someone like me would not pay such a large amount to upgrade within such a short period of time.

But I accept that I have no redress other than to consider alternatives and lick my wounds (and of course stop recommending this product)

I grew up in the era of getting more for less. Now, I live in the era of getting less for more. That is moving us to the era of "won't have." Enjoy it while you can. What goes around, comes around.

-- tom

Mr-C, I think what Musicvid meant is: this is a user community. We (the users) don't act like Adobe or Magix, but like … users.

Or more simply, complain to the chef, not your fellow diners.

TRUTH: although I can see the point made by the car analogy, I happen to share the dismay that @Mr-C writes about.

In the past when I've purchased software, the company has offered a NO-COST upgrade option to clients who had just purchased the prior version within a short time window from the release date. I'd like to see the same offered here -- it seems reasonable, and here's why.

Unlike the auto example, software artists (AKA software manufacturers) do not like to continue providing maintenance patches on their old versions. Even with good branched version control, it is time consuming and costly to keep the older versions working along with all the newer ones. Mechanics, on the other hand, fix old cars all the time -- it's built in to the industry and expected parts will wear, and parts can be FIXED without having to buy a whole new car. So the software and automobile maintenance mechanisms aren't quite the same.

If someone purchased the latest version of a software product thinking it was the latest, and the newer version (which will be maintained for that year) comes out immediately after (suggesting support for the version they just purchased will essentially stop), give that person a free upgrade to the latest release. Because yeah-- we ARE paying for the product, and maintenance releases for a while.

RedRob, that's not quite correct. I have never seen more than a thirty-day upgrade protection, ever. Nunca.

OP had more than ample opportunity to research his choices before purchasing(recommended), upon which announcements of the pending VP15 release were already plentiful. It's just a nervous honeymoon for this user, really.

Welcome to the forums, Mr-C.

@Musicvid

+1 both posts.

We are fellow users only. If anyone thinks we are going to join them in some kind of mass protest over an upgrade fee - well, sorry but there are better causes out there.

And yes, if one really asked the question, or spent 5 minutes looking, or just used a modicum of consumer savvy, one would have realized it was better to wait for v15 than buy v14 immediately. It is so easy to get information on the web nowadays - Just look, Just ask.

I can share frustration of a product that says it can do something, has a bug that stops it from doing it, and that something never gets fixed... then software developers want us to buy the next version of the program to get a working version of the feature that we were have supposed to have bought the time before... Devs should at least stick with supporting a version until the bugs have been worked out and all features work as advertised.

That said, a month long demo of Vegas is available for anyone to make sure it works right on their systems. Magix has been very forthcoming about the release of VP15, we've been talking about it for months now here on the forums. Magix also did support VP14 with seven different updates if I remember correctly, and added new features to it along the way (ProRes export, for instance). You got a product that included upgrades, you just came in after those had already been released.

We're supposed to research what we're buying before we buy it. It doesn't take much to realize a new version is coming out soon, and it might be worthwhile to hold off buying until it drops.

Thank you all for your comments. I stand corrected by ​​​​​​​@musicvid. Despite having - I thought - done my research, I was tempted by the relentless email notifications of the upgrade offer and went with Vegas. My bad for not being as clever as you folks, as I did not see the warnings about buying version14 - I merely read reviews of the product. Silly me.

I understand perfectly that this is a users group. Could someone point me at the link to talk to the company? Being dense, I did not see it on their website. You know how it is - sometimes it can be difficult to contact them directly.

Sorry that I missed that I needed to go deeper into the system to access a contact page.

Those of you that don't get there immediately (I don't either without some further clicks, but Cornico does), try these

https://support2.magix.com/customer/en/vegas/form

or

I bought a 2016 honda last year. Would you believe those crooks released the 2017's just a few months later!?!? The design was mostly the same, too. Just a few tweaks and upgrades here and there. Here I am weaning myself off of Toyotas, and now Honda is going to do the same thing of releasing new models each year? Looks like I may have to skip Honda too.

Car examples...hmmm. Let's see what VP15 would look like if it where a car. Maybe a shiny red car, 2000 model with a VW Beatle engine from the 70s, drum brakes and maybe a shiny new paint job. No radio but you get it bundled for free! Careful, it will only work in the current car. It also has electric windows, very slow ones, slower than manual. But, they give you an option to disable the new feature. And if doesn't do what your old car does, keep the old one and use it. I am actually not sure if the new VP15 car would even pass State Inspection, it certainly hasn't passed mine.

"The company" is listening. I (and others) try to read it all. From praise to insults. From frustrations to expressions of gratitude. Even the car analogies. I'm sorry for users that feel harmed because they took advantage of the late VEGAS Pro 14 offers, but as has been pointed out, it was no secret that 15 was coming. I'm quite certain no one at MAGIX was trying to trick, fool, dupe, or otherwise cheat any customer.

Mr-C and others, I have no recourse to offer you that will make you happy. The policy is in place, and I don't anticipate it changing. Some of you won't like it, I know. You proceed from here with that understanding. Some have clearly stated that they will proceed "straight out the door." I hope you don't abandon VEGAS Pro, because I believe great things are ahead of us, but of course it is your right and decision. For my part, I will continue to communicate with honesty and try to help when I can.

@gary-rebholz

Yes, the insults and accusations really are unwarranted. I think most of us recognize that.

Quick question: for users who would like to make helpful suggestions for improvements that might not be obvious, what is the best way to communicate with the development team? There does not appear to be a "suggestion box" link anywhere.

The policy is in place, and I don't anticipate it changing. Some of you won't like it, I know. You proceed from here with that understanding.

Well, thanks for the heads up. I find the rationale that it was 'no secret' that 15 was coming quite extraordinary. None of the literature from Magix said this. I was bombarded by invitations to upgrade to version 14, getting multiple emails a week.

And - fool that I am - I bought the product. To tell me that I should have been a cleverer consumer just adds salt to the wound. And the snarky comments from the members of this 'Community' are unhelpful, to put it politely.

I accept that I was not a savvy enough consumer - caveat emptor applies here totally and I retire to lick my wounds. I will do my best to make sure that others are not entrapped.

I take my leave from a nasty parochial forum and a product that feels happy to charge for upgrades for bugs.

caveat emptor applies here totally

Yep.

" And the snarky comments from the members of this 'Community' are unhelpful, to put it politely."

Pay no attention MR-C, they cant help themselves, its in their nature.

"nasty parochial forum"

I'd agree with the parochial bit. Sometimes it seems that unless you were weened on version 1.0 and did beta testing on versions 0.1 to 0.95 you should be seen and not heard.

The thing is all these parochial old fogeys will eventually all die out, literally in some cases😊

Then people like yourself who seem to take all of this seriously, unlike myself, will be needed here.

Take it easy.

I'm "faintly outraged" due to the word "parochial" used to describe some of the most helpful and respected members of the "Community". This forum would have faded away a long time ago without their contributions. The help and advice provided by them has kept me on this forum (and its predecessor) for 6½ years. Sometimes they may seem bold, but as the saying goes, the wor(l)d you get is the wor(l)d you give away.

i'm a really old fart cum curmudgeon who's been around this forum for a very long time, during which time i've tried to help people, complain about vegas both as an nle, and it's marketing, but i have generally benefited from my time spent hereabouts.

the first thing one should learn is garbage in - garbage out. this applies both to video quality and posting in open forums. you generally get treated with the respect or disdain you bring upon yourself.

the second thing one should learn is that being the first kid on the block might give you bragging rights, but can also bring headaches. it's very easy to bleed to death on the cutting edge, both technically and financially.

third thing is research. if a products been out for more than 9 months you can bet your bottom dollar they'll be a new release within 6 months. generally, you get what you pay for - if you buy 14, you get 14 with no promise that you'll be upgraded to 15.

The thing is all these parochial old fogeys will eventually all die out, literally in some cases.

not quite literally in my case (well not just yet), but dealing with a generation who apparently don't rtfm, don't understand how to ask a question, can't be bothered researching a product before buying it simply leaves me dumbfounded. then again, much of what's going on leaves me dumbfounded anyway. probably age related...