Just trying to import a mix of .mp4 and mov files from my iPhone but it crashes nearly every time. Is there a fix without having to convert each mov file?
What format of video is in the MOV files?
Does it work with either just the mp4 or just the mov? What's in each?
I wouldn't expect 16 to work with file formats that are newer than it.
Vegas does not support MOV files natively. From past experience, you could download the QuickTime player. This seems to complete the codecs array in Vegas and solve the problem, but there are some infos like this one, and some :
Vegas supports the mov container natively (AVC, HEVC, ProRes, etc.). It's what's in them specifically that matters.
Smartphones don't shoot media that requires the ancient QuickTime player.
My Canon G15 pocket camera records AVC and PCM in a MOV wrapper and I've happily edited video from it with Vegas Pro 13 and later. I've rarely had Quicktime loaded except when I worked with other codecs in a MOV wrapper.
@jd-g needs to follow @RogerS advice and provide enough information for us to analyze the media.
Playing the odds here, since you seem reluctant to provide the requested file details:
Going forward, the following user information is required for additional peer support on this forum. Thanks for understanding, it will save a lot of guesswork and speculation.
https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/
And welcome to the discussions.
My Canon G15 pocket camera records AVC and PCM in a MOV wrapper and I've happily edited video from it with Vegas Pro 13 and later. I've rarely had Quicktime loaded except when I worked with other codecs in a MOV wrapper.
@jd-g needs to follow @RogerS advice and provide enough information for us to analyze the media.
Hi, I own the G15 myself. Nice little camera. The "hack" I mentionned does not require to have Quicktime loaded aside Vegas. The sole fact to download and install the app seems to solve the problem. At least, that's how it worked for me.