Every time I start V15 Pro I have to register.

jyoungl6 wrote on 1/1/2018, 11:35 AM

Last night I had some problem with my computer and had to reset the BIOS. After that V15 would not start. I would get a message saying code: -59 "No license" or some such verbiage. I uninstalled/reinstalled V15, but now when I start the application it prompts me to activate the software. The serial # in the activation form is filled in so I click to activate and can continue to use the program. How do I resolve this so that I don't have to continually activate the software? I have been using Vegas for many years and this was never a problem until I upgraded from 13 to 15.

I'm running the latest build on Windows 10 Pro x64.

Comments

set wrote on 1/1/2018, 10:04 PM

Try check your activation status at www.magix.com / log-in to your account

jyoungl6 wrote on 1/1/2018, 10:14 PM

Try check your activation status at www.magix.com / log-in to your account

It shows as being activated for my computer.

set wrote on 1/1/2018, 10:25 PM

Remove the activation list, then uninstall-reinstall.... does it able to fix?

If problem persists, try contact support.

jyoungl6 wrote on 1/1/2018, 10:28 PM

Thanks, I'll try that tomorrow. I'm heading for bed now ;-)

jyoungl6 wrote on 1/2/2018, 11:09 PM

Remove the activation list, then uninstall-reinstall.... does it able to fix?

If problem persists, try contact support.

That fixed the problem! Thanks.

set wrote on 1/2/2018, 11:26 PM

Glad to know! 😎👍

kwkeirstead wrote on 10/30/2020, 11:28 PM

sigh.... same problem. I deleted an unrelated app, it apparently deleted the Vegas Pro license file. Now it asks for activation each time. I see the proposed solution "Remove the activation list" but where is that actually?

vkmast wrote on 10/31/2020, 6:43 AM

@kwkeirstead see your MAGIX Account > My products.

From the main FAQs: "9. How many computers can I use VEGAS Pro on?
You can use VEGAS Pro (14.0 and later) simultaneously on 2 devices. There are 2 ways to deactivate a device so you can activate a different one:

Visit your MAGIX account > My Products > Show More Details > Deactivate. This option can be used only once a month.

From the VEGAS Pro Help menu choose Deactivate the Software on this PC. This option can be used as often as you wish. An internet connection is required."