Dexcon wrote on 8/23/2021, 7:29 AM

Lots of previous posts about this (a search of the forum would have found them) such as

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RogerS wrote on 8/23/2021, 7:29 AM

Yes, there are many report of the same thing if you scroll down. People are getting them emailed but it's taking time.

vkmast wrote on 8/23/2021, 7:30 AM

They're being sent in batches. If you do not receive your email containing the serial numbers during this week, contact Watch your spam folder as well.

vkmast wrote on 8/23/2021, 7:34 AM

It seems many (newer) members read only "Latest posts" headlines. The full list of of threads is available from here

LongJohn wrote on 8/23/2021, 7:50 AM

My apologies for asking question already in forums; thanks for replies guys - appreciated. Looking for help I found just two options "Ask the community" and "Ask support". I did not see/still do not see any way to enter a support query to search the forum. Having gone back and looked I am still not seeing it, so may be being dim!

vkmast wrote on 8/23/2021, 7:58 AM

The "Search" box at

Some tips at