I bought v18 a few weeks ago and was told I would receive mail with free upgrade to 19 code, on release. Non have arrived. Anyone else have the same issue - or know a solution? Magix difficult to contact!
Lots of previous posts about this (a search of the forum would have found them) such as https://www.vegascreativesoftware.info/us/forum/v18-v19-offer--131058/?page=1
Yes, there are many report of the same thing if you scroll down. People are getting them emailed but it's taking time.
They're being sent in batches. If you do not receive your email containing the serial numbers during this week, contact shop@magix.net. Watch your spam folder as well.
It seems many (newer) members read only "Latest posts" headlines. The full list of of threads is available from here https://www.vegascreativesoftware.info/us/vegas-pro-forum/
My apologies for asking question already in forums; thanks for replies guys - appreciated. Looking for help I found just two options "Ask the community" and "Ask support". I did not see/still do not see any way to enter a support query to search the forum. Having gone back and looked I am still not seeing it, so may be being dim!