Hi. The related FAQ is here. Or contact Support (also in case you may need to reset your "installation count", after an unspecified number of installations of SCS/ Sony products on different or updated PCs, see FAQ item 9).
I could download that file through te Waybackmachine and it installed very quick. Installing such a file has nothing to do with the number of registered installations, because registering takes place after installing. I made a screengrabvideo of the installation and using it as trial playing a 2,7 K Gopro files in a FHD 50p projectsetting. Nothing wrong on a Windows10 installation, so the hardware of @heidi-huff must give the problem but I don't know any spec of it.
Hi. The related FAQ is here. Or contact Support (also in case you may need to reset your "installation count", after an unspecified number of installations of SCS/ Sony products on different or updated PCs, see FAQ item 9).