VEGAS Not Loading Video Codecs after Re-Installation Causing Crashes

dominic-wilbrink wrote on 12/2/2018, 7:58 AM

I recently re-installed windows on my computer and subsequently reinstalled both VEGAS 15 & 16. Vegas will open just fine, but when I click on a video it just shuts down/crashes. The weird thing is that some video will load/activate the codec and work just fine (from DJI Mavic Pro & GoPro Hero3+ Black) but others just instantly shut down the system (any video from a Canon camera, windows "game record", and GoPro Hero 6 Black all cause crashes). VEGAS was working fine before the re-installation. Most of my projects involve multiple video formats from different camera sources so this has caused a complete standstill in my process.

Any advice on getting Video Codes to active/load without crashing VEGAS?

Here is a link to a video I made showing some videos working (even one code activating) and others causing crashes.

Link:

Editing Machine:
HP Envy 750-114
I7-6700 (4ghz, 4 cores, 8 threads, 91wTDP)
16gb RAM
No Graphics Card
Vegas Pro 10, 14, 15, & 16

Comments

Musicvid wrote on 12/2/2018, 10:21 AM

What specific codecs do you think are missing? You might be talking about third party system codecs that ​​​​​​need to be reinstalled, or ???

Please help us make some sense by posting complete MediaInfo details for every file type that "used" to work, but now doesn't. Also read the FAQ.

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-make-my-video-preview-play-smoothly-in-vegas-pro--104624/

 

dominic-wilbrink wrote on 12/2/2018, 10:58 AM

First One: From Canon 5D MKII

 

General
Complete name                            : E:\CONS-SUPER-001 - Introduvtion\MVI_6519.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   2007.09 (qt  /CAEP)
File size                                : 602 MiB
Duration                                 : 1 min 49 s
Overall bit rate                         : 46.2 Mb/s
Encoded date                             : UTC 2017-08-31 16:57:42
Tagged date                              : UTC 2017-08-31 16:57:42

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L5
Format settings                          : 1 Ref Frames
Format settings, CABAC                   : No
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=12
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1 min 49 s
Bit rate                                 : 44.7 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Original height                          : 1 088 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.898
Stream size                              : 582 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2017-08-31 16:57:42
Tagged date                              : UTC 2017-08-31 16:57:42
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.601
Codec configuration box                  : avcC

dominic-wilbrink wrote on 12/2/2018, 11:02 AM

Second Codec: From GoPro Hero 6 Black:

 

General
Complete name                            : E:\MY-MEAGER-SKILLS-107 - Testing the new Gimbal & Camera\GH010459.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 1
Codec ID                                 : mp41 (mp41)
File size                                : 3.73 GiB
Duration                                 : 11 min 17 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 47.2 Mb/s
Encoded date                             : UTC 2018-01-27 16:23:43
Tagged date                              : UTC 2018-01-27 16:23:43

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 2 frames
Format settings, GOP                     : M=1, N=12
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 11 min 17 s
Bit rate mode                            : Variable
Bit rate                                 : 47.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.945
Stream size                              : 3.71 GiB (99%)
Title                                    : GoPro AVC  
Language                                 : English
Encoded date                             : UTC 2018-01-27 16:23:43
Tagged date                              : UTC 2018-01-27 16:23:43
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 11 min 17 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 48.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 15.3 MiB (0%)
Title                                    : GoPro AAC  
Language                                 : English
Encoded date                             : UTC 2018-01-27 16:23:43
Tagged date                              : UTC 2018-01-27 16:23:43

Other #1
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 11 min 17 s
Time code of first frame                 : 17:05:27:16
Time code, striped                       : Yes
Title                                    : GoPro TCD  
Language                                 : English
Encoded date                             : UTC 2018-01-27 16:23:43
Tagged date                              : UTC 2018-01-27 16:23:43
Bit rate mode                            : CBR

Other #2
Type                                     : meta
Duration                                 : 11 min 17 s
Bit rate mode                            : VBR

Other #3
Type                                     : meta
mdhd_Duration                            : 677677
Bit rate mode                            : VBR
 

dominic-wilbrink wrote on 12/2/2018, 11:03 AM

Third Codec: From Canon M6

 

General
Complete name                            : E:\ASTROCYTOMA-002 - Morning Drive Vlogs\2018-06-20\MVI_1915.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/avc1/CAEP)
File size                                : 1.36 GiB
Duration                                 : 8 min 4 s
Overall bit rate                         : 24.1 Mb/s
Performer                                : DOMINIC WILBRINK
Encoded date                             : UTC 2018-06-20 21:14:21
Tagged date                              : UTC 2018-06-20 21:14:21
Copyright                                : dominic@wilbrinkstudios.com /  / all rights reserved

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 2 frames
Format settings, GOP                     : M=3, N=12
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 8 min 4 s
Bit rate                                 : 24.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.482
Stream size                              : 1.35 GiB (99%)
Language                                 : English
Encoded date                             : UTC 2018-06-20 21:14:21
Tagged date                              : UTC 2018-06-20 21:14:21
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 8 min 4 s
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 7.36 MiB (1%)
Language                                 : English
Encoded date                             : UTC 2018-06-20 21:14:21
Tagged date                              : UTC 2018-06-20 21:14:21
 

dominic-wilbrink wrote on 12/2/2018, 11:07 AM

Last Codec: From Canon 5d MKII ruining Magic Lantern

 

General
Complete name                            : E:\MTB-MYTHOUGHTS-013 - CUSHCORE VS TUBELESS - MTB PSI and Tire Deflection on Rocks  PLUS CushCore Install\FOOTAGE - INSTALLING MAGIC MARY REAR TIRE\CANON 5D - INSTALLING CUSHCORE DAY 2 (2).MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   2007.09 (qt  /CAEP)
File size                                : 3.94 GiB
Duration                                 : 12 min 34 s
Overall bit rate                         : 44.9 Mb/s
Encoded date                             : UTC 2018-07-12 22:08:23
Tagged date                              : UTC 2018-07-12 22:08:23
CNDB                                     : 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Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L5
Format settings                          : 1 Ref Frames
Format settings, CABAC                   : No
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=12
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 12 min 34 s
Bit rate                                 : 43.3 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Original height                          : 1 088 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0

j-v wrote on 12/2/2018, 11:09 AM

And now the Vegas Video properties @Musicvid asked for to determin what codec Vegas is trying to use for decoding those files. The first 2 are Quicktime issues, but normally they give no problems for my Vegas Pro 16

Last changed by j-v on 12/2/2018, 11:09 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

dominic-wilbrink wrote on 12/2/2018, 11:19 AM

I don't know if it makes a difference but all of the files play fine from Windows 10 via windows "Movies & TV" app. The default player.

 

@j-v is this what you are asking for? If so, I can get these for files that currently working. But not for the codecs that are causing problems.

Vegas Media Properties for DJI Mavic Pro Video:

General
  Name: DJI_0195.MP4
  Folder: E:\RANDOM-003 - New Hampshire
  Type: AVC
  Size: 66.75 MB (68,350,186 bytes)
  Created: Thursday, November 01, 2018, 12:27:24 PM
  Modified: Tuesday, July 25, 2017, 5:35:34 AM
  Accessed: Thursday, November 01, 2018, 12:27:24 PM
  Attributes: Archive

Streams
  Video: 00:00:21.813, 23.976 fps progressive, 1920x1080x12, AVC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: compoundplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 15.0\FileIO Plug-Ins\compoundplug
  Format: AVC
  Version: Version 15.0 (Build 416)
  Company: MAGIX Computer Products Intl. Co.

j-v wrote on 12/2/2018, 11:35 AM

Vegas is not a video player, but a video editor, those can be very different.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Eagle Six wrote on 12/2/2018, 11:37 AM

dominic, is the Windows version you installed fully updated with the latest .NET framework and other stuff?

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

dominic-wilbrink wrote on 12/2/2018, 11:49 AM

@Eagle Six I believe so. The Windows Update in the settings says it's up to date. Do you recommend I dig deeper into that question or is Windows' word good enough?

 

@j-v Noted and understood. Typically if a video plays in windows it plays in Vegas... in my experience. That would seem to make it a Vegas issue.

dominic-wilbrink wrote on 12/2/2018, 11:50 AM

Here is a shorter video showing the problem in action:

Marco. wrote on 12/2/2018, 12:02 PM

Which build of Vegas Pro 16 do you use?

dominic-wilbrink wrote on 12/2/2018, 12:13 PM

@Marco.

Vegas 16 - Build 307

Vegas 15 - Build 416

 

Those are both the current versions as of today.

Eagle Six wrote on 12/2/2018, 12:19 PM

dominic, it may just be muddying up the waters. But, you had Windows, Vegas 15 & 16 and your source media working. Then you re-installed Windows and now Vegas crashes with certain source media. What changed? Windows.

I don't know enough about the Windows OS to point you in a direction of cure, but know if you didn't do a clean installation by formatting your drive, a re-installation is going to come with a bunch of garbage that probably was the cause for you doing the re-installation. If you did wipe the drive clean, then a new installation may take time for everything to update that was there previously. Just a thought, which I hope will not pull you off a solution.

As a long time DIY'er and backyard mechanic, when something goes wrong I start by going back to the thing I last did or touched.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

dominic-wilbrink wrote on 12/2/2018, 12:21 PM

@Eagle Six Here is my .Net Frame Work info as of the moment:

 

dominic-wilbrink wrote on 12/2/2018, 12:23 PM

@Eagle Six Yeah... I did a complete re-install drive format.

dominic-wilbrink wrote on 12/2/2018, 12:30 PM

One other thing that is weird is that Vegas 15 will let me drag and drop videos from the Explorer into the time line but Vegas 16 will not. I only just started using Vegas 16 before all this started so I don't know if that is normal. It does not seem normal.

dominic-wilbrink wrote on 12/2/2018, 12:35 PM

In looking at a video that is working. The properties read differently for the same video in Vegas 15 and Vegas 16:

Eagle Six wrote on 12/2/2018, 12:43 PM

My Vegas Pro 16 (same version as yours) will load to the timeline from Explorer (Windows 7). Also, I get the same properties display in Vegas 15 and Vegas 16 (again the same versions as yours) from GoPro Hero 3 source media.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Eagle Six wrote on 12/2/2018, 12:48 PM

What OS version are you using? Windows 10 probably.

I'm using Windows 7 and for example the latest NET Framework installed is KB4054530 ver 4.7.2

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Musicvid wrote on 12/2/2018, 12:54 PM

I think you need to install 16 again. Those decoders should be there.

dominic-wilbrink wrote on 12/2/2018, 1:03 PM

@Musicvid Easy enough... uninstalling it now.

Musicvid wrote on 12/2/2018, 1:41 PM

Per advice above, let 16 install it's ow version of .NET

dominic-wilbrink wrote on 12/2/2018, 2:02 PM

 

@Musicvid

Did not work. I tried installing from the same Vegas 16 installer that I had originally installed. I am going to try to and download a fresh copy from Magix and see if that does the trick.