VEGAS Not Loading Video Codecs after Re-Installation Causing Crashes

dominic-wilbrink wrote on 12/2/2018, 7:58 AM

I recently re-installed windows on my computer and subsequently reinstalled both VEGAS 15 & 16. Vegas will open just fine, but when I click on a video it just shuts down/crashes. The weird thing is that some video will load/activate the codec and work just fine (from DJI Mavic Pro & GoPro Hero3+ Black) but others just instantly shut down the system (any video from a Canon camera, windows "game record", and GoPro Hero 6 Black all cause crashes). VEGAS was working fine before the re-installation. Most of my projects involve multiple video formats from different camera sources so this has caused a complete standstill in my process.

Any advice on getting Video Codes to active/load without crashing VEGAS?

Here is a link to a video I made showing some videos working (even one code activating) and others causing crashes.

Link:

Editing Machine:
HP Envy 750-114
I7-6700 (4ghz, 4 cores, 8 threads, 91wTDP)
16gb RAM
No Graphics Card
Vegas Pro 10, 14, 15, & 16

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Musicvid wrote on 12/2/2018, 2:34 PM

Nick posted clean uninstall directions here. Hope I've not got you barking up the wrong tree.

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-do-a-clean-uninstall-of-vegas-pro--111205/

Marco. wrote on 12/2/2018, 2:43 PM

Is your system online (connected to internet) when you try to import the media clips into Vegas Pro?

dominic-wilbrink wrote on 12/2/2018, 2:47 PM

@Marco. Yes. Via Ethernet, not Wireless

dominic-wilbrink wrote on 12/2/2018, 4:30 PM

@Musicvid Kings to You! It was the "18. DISABLE SO4COMPOUNDPLUG (VP15 AVC / XAVC-S)" in Nick's "(FAQ) Troubleshooting Crashing and Stability" (a link within the link you provided). I disabled it per Nick's instructions and it now appears all my codecs are playing again. I still have to reload my third party plug-ins (New Blue Title, Etc.) and then render a project to be sure, but it looks like my current and major problem has been solved. Big Thanks.

Also, @Marco. @j-v. & @Eagle Six. Thanks for taking the time to read and help someone you did not know. I really appreciate your time and energy.

dominic-wilbrink wrote on 12/2/2018, 4:37 PM

... spoke to soon. VEGAS 15 was working as normal. VEGAS 16 was not. Did the "SO4" trick and it now appears to be working as well.

In addition to the list above. Thanks to @NickHope

karma17 wrote on 12/2/2018, 4:44 PM

It could be so many things. My only thought, since I've owned a bunch of HP computers, is to consider getting a graphics card, especially if you're going to be doing a lot of video editing. I would think that even a GTX 1050 ti would be fine. That doesn't necessarily solve your current problem or explain why crashing now, but I'd be curious if the problem persists with a dedicated graphics card and current driver. Just a thought.

dominic-wilbrink wrote on 12/4/2018, 2:37 PM

UPDATE: After resolving the original issue I found that I had a new issue in that Vegas would crash/shut-down when I clicked on "Render As". Step "19. DISABLE QSV" on Nick Hope's "(FAQ) Troubleshooting Crashing and Stability" post resolved this issue for Vegas 15. I'll report back if the same resolution does not work in Vegas 16.

https://www.vegascreativesoftware.info/us/forum/faq-troubleshooting-crashing-and-stability--104785/