VP19 and Intel QSV with UHD Graphics 630 Crash on Startup?

Teagan wrote on 10/16/2021, 12:15 PM

Hi, I'm trying to enable Intel QSV on Vegas Pro 19 for HEVC encoding HDR projects but when I enabled it in my bios (by enabling multi GPU monitor support and setting my default to PEG/Auto) and installed the driver for it, Vegas pro 19 will not start and kept crashing on startup. I looked up the problem module OpenCL.dll and the only solution was to uninstall the Intel UHD 630 drivers that I just installed, and vegas pro 19 started up immediately afterwards.

But now I have no Intel QSV options available to me, only NVENC and Mainconcept options. I want the Intel QSV options since it adds more detailed metadata such as Mastering display color primaries and Mastering display luminance values that NVENC doesn't give me.

Any tips? I'm using an Intel i7 8700k and Intel QSV is enabled in Vegas.

Now when I reboot it keeps installing the driver and I can't start vegas unless I disable the intel graphics in the device manager.

If I may add, my laptop with an i7 9750H with intel UHD graphics 630 works fine with intel QSV in VP19.

Intel i7 8700k with UHD 630 graphics.

Nvidia RTX 3080

Comments

j-v wrote on 10/16/2021, 1:20 PM

I have also the intel 630 on both machines from signature.
For both QSV was not present after first start-up and did it also automatic not because on both was a good graphic device of Nvidia.
For both I had to change it in the BIOS with afterwards I had to connect a screen on the
motherboard for showing up that Intell GPU in Vegas.
Later on I could switch the monitor to off and a little later I installed the latest drivers for that GPU in stead of the ones that came with the computers.

RogerS wrote on 10/16/2021, 1:28 PM

Which version driver? Maybe try a 29. driver instead of 30. ? I stayed with the older ones.

Teagan wrote on 10/16/2021, 1:41 PM

Which version driver? Maybe try a 29. driver instead of 30. ? I stayed with the older ones.

For intel 629?

Espadon wrote on 10/16/2021, 1:46 PM

Do a search on your C drive for the following files:

intelopencl32.dll and intelopencl64.dll

If they are on your system you can safely delete them and Vegas will load with Intel Graphics and Nvidia Display Adapters both on.

RogerS wrote on 10/16/2021, 2:00 PM

Yes, Intel UHD and HD 630 should have pre Windows 11 drivers you can revert to.

Howard-Vigorita wrote on 10/16/2021, 2:22 PM

Suggest you use ddu to remove old drivers for a clean install. The latest ddu also has a checkbox to prevent Winupdate from interfering, but I've always done this stuff offline and then did driver rollbacks if Winupdate tried to change things later. Have had good luck with the Intel .9466 driver with Asus desktop motherboards as well as the latest Nvidia Studio on my 1050ti and 1660.

Though none of this should affect your 3080, I'd check with other folks here that have one but I'd expect the latest would be best for it. While you're at it, also check for mobo bios updates that support resizeable bar and whether you need to apply the Nvidia firmware update tool to your 3080.

Musicvid wrote on 10/16/2021, 2:22 PM

I want the Intel QSV options since it adds more detailed metadata such as Mastering display color primaries and Mastering display luminance values that NVENC doesn't give me.

What are you interested in seeing? Pretty metadata or the best picture? Nvidia is the far better encoder, but even then you won't want to be editing machine-encoded video, so why do you need all that metadata?

Howard-Vigorita wrote on 10/16/2021, 2:54 PM

... Nvidia is the far better encoder, ...

Maybe for speed or file size, but not for quality according to the ffmetrics measurements I've recorded. Between Magix qsv, vce, and nvenc: qsv leads, followed by vce, with nvenc trailing. Which is curious since vce is strictly 8-bit but often measures better than nvenc 10-bit. Allot depends on decoding quality, however. The legacy i/o checkboxes kick in runtime decoding libraries (Intel, I believe) which gives all encoders a significant quality boost.

For speed, I find that nvec and vce usually edge out qsv on my systems when the display is plugged into an Amd or Nvidia video board. But the differences are slim. Plug the display into the motherboard and it tips the other way.

@Teagan which brings to mind possible work around. Try moving your hdmi to your motherboard port. And/or flip the legacy checkbox settings on the i/o page.

Teagan wrote on 10/16/2021, 3:24 PM

Suggest you use ddu to remove old drivers for a clean install. The latest ddu also has a checkbox to prevent Winupdate from interfering, but I've always done this stuff offline and then did driver rollbacks if Winupdate tried to change things later. Have had good luck with the Intel .9466 driver with Asus desktop motherboards as well as the latest Nvidia Studio on my 1050ti and 1660.

Though none of this should affect your 3080, I'd check with other folks here that have one but I'd expect the latest would be best for it. While you're at it, also check for mobo bios updates that support resizeable bar and whether you need to apply the Nvidia firmware update tool to your 3080.

I will try that driver next.

I've already flashed my 3080 firmware and enabled resizable bar on my asus maximus x hero wifi.

I'm on windows 10. Why are people mentioning windows 11 drivers? Or is the latest intel driver i just installed for windows 11?

And about intel qsv vs nvenc, with hdr10 hevc intel is faster than nvenc, at least with prores 422 I tested. I believe nvenc is faster in h.264 though.

RogerS wrote on 10/16/2021, 4:00 PM

The 30. Intel drivers are Win 11/Win 10.

Teagan wrote on 10/16/2021, 4:29 PM

Which version driver? Maybe try a 29. driver instead of 30. ? I stayed with the older ones.

My laptop is on 26.20.100.6911 and shows intel QSV options in HEVC HDR encoding options. The other PC only shows NVENV and mainconcept, no intel QSV.

I can't find a 29 driver for UHD 630. It goes from 30 to 27.

I'm currently on 27.20.100.8681 and it shows intel QSV options in non-HDR options but not while in HDR mode.

Howard-Vigorita wrote on 10/16/2021, 5:11 PM

@Teagan I think some of the latest Intel drivers are optimized for 11th gen cpus at the expense of performance with their older cpus with uhd630. Don't think its a win11 thing because I see the performance hit on my nuc w/hd630 and no change after upgrading to win11. Have not seen Vegas unable to start with them, however. And I have not seen any issue myself with Nvidia drivers but I only have a 1050ti laptop and a 1660 in an older xeon and they're both Win10. Otoh, on a win11 11900k, the latest and greatest Intel and Amd video drivers are fine with no performance hit.

Btw, I had some spooky problems on my Asus z590 motherboard till I removed an app named Sonic Studio which I think hitched a ride in with the Asus Realtek drivers. vp19 wasn't crashing but its explorer pane was experiencing random corruption.

Teagan wrote on 10/16/2021, 5:15 PM

@Teagan I think some of the latest Intel drivers are optimized for 11th gen cpus at the expense of performance with their older cpus with uhd630. Don't think its a win11 thing because I see the performance hit on my nuc w/hd630 and no change after upgrading to win11. Have not seen Vegas unable to start with them, however. And I have not seen any issue myself with Nvidia drivers but I only have a 1050ti laptop and a 1660 in an older xeon and they're both Win10. Otoh, on a win11 11900k, the latest and greatest Intel and Amd video drivers are fine with no performance hit.

Btw, I had some spooky problems on my Asus z590 motherboard till I removed an app named Sonic Studio which I think hitched a ride in with the Asus Realtek drivers. vp19 wasn't crashing but its explorer pane was experiencing random corruption.

I don't understand. I just want Intel QSV on HEVC HDR options and I can't get that on my 8700k, but I can with my 9750h.

Howard-Vigorita wrote on 10/16/2021, 6:00 PM

Sorry, I misunderstood. Thought qsv wasn't showing up at all in any of your templates. Not sure where Vegas keeps hdr templates. I know the hdr ones show up if you select an hdr mode in project properties. As does the filter in the render screen which you can uncheck to see all the available templates. Might not be a driver issue at all but something to do with older versions of Vegas on the older machine... generally the render templates are shared across all Vegas versions. Might be a recent licensing issue. Make sure all your Vegas settings match on both machines to eliminate that as a possible cause.

Here's an off the wall trick you might try. Edit the qsv template on your older machine and save it. Should show up somewhere in the "C:\Users\<user name>\AppData\Roaming\VEGAS\Render Templates" folder. Then try copy it to the analogous location on the new machine and see if it shows up and actually works.

Teagan wrote on 10/16/2021, 6:13 PM

Here's an off the wall trick you might try. Edit the qsv template on your older machine and save it. Should show up somewhere in the "C:\Users\<user name>\AppData\Roaming\VEGAS\Render Templates" folder. Then try copy it to the analogous location on the new machine and see if it shows up and actually works.

I tried that and it showed up in VP19 on my PC where the QSV wasn't showing and I chose it and tried to render and it said "no compatible video codec was found".

Howard-Vigorita wrote on 10/16/2021, 7:21 PM

Almost out of ideas here. In your bios under "System Agent, Graphics" is Multi-Monitor IGPU set to Enabled? I usualy set Primary to PCIE but I think Multi-Monitor must be set to enabled to keep it up if you don't plug into the mobo hdmi. I also enable RC6 Standby and set shared RAM to 64M but don't know if those are important.

Teagan wrote on 10/16/2021, 7:33 PM

Almost out of ideas here. In your bios under "System Agent, Graphics" is Multi-Monitor IGPU set to Enabled? I usualy set Primary to PCIE but I think Multi-Monitor must be set to enabled to keep it up if you don't plug into the mobo hdmi. I also enable RC6 Standby and set shared RAM to 64M but don't know if those are important.

That is enabled, yes. Or the intel graphics don't even show in device manager.

Former user wrote on 10/16/2021, 9:19 PM

People keep telling you to plug a monitor into your motherboard but you keep replying with ambiguous short answers where it's not apparent that you ever tried that. Have you tried plugging a monitor into motherboard, probably restarting with monitor connected.

Teagan wrote on 10/16/2021, 9:43 PM

People keep telling you to plug a monitor into your motherboard but you keep replying with ambiguous short answers where it's not apparent that you ever tried that. Have you tried plugging a monitor into motherboard, probably restarting with monitor connected.

I must confess I was sort of ignoring that because I didn't think it would work. I plugged it in and rebooted and I see QSV options for HDR projects now. I guess it was a cause of literally never using the motherboard for video out the whole time I've had the PC.

Thanks for talking plainly to me.

Now the odd thing, I just rebooted without that monitor plugged in and the QSV options are gone. I'll have to remember that for the future.

Musicvid wrote on 10/17/2021, 2:06 AM

Howard-Vigorita wrote on 10/16/2021, 1:54 PM

... Nvidia is the far better encoder, ...

Maybe for speed or file size, but not for quality according to the ffmetrics measurements I've recorded.

Those are certainly "remarkable" results. Were you certain to trap frame offsets between reference / encode?

Howard-Vigorita wrote on 10/17/2021, 10:42 AM

Not sure what you mean by that. Frame sizes are all matched as are the ranges. I imagine a render offset would yield really bad comparison numbers but I wasn't aware that Vegas does that. Biggest quality impact I see is using legacy decoding but I've only tested hevc-lossless reference clips so far. Will add avc near-lossless with and without legacy avc decoding when I get a chance.

Musicvid wrote on 10/17/2021, 11:07 AM

Can you make your reference and unaltered test renders available for comparison?

Howard-Vigorita wrote on 10/17/2021, 11:59 AM

The main hevc-lossless limited range and zraw clips are too big to fit my free google drive but they are available on a dropbox drive that's not mine... not sure if it's ok by the owner to post it here... will point you to them by pm. Details on the render settings are in the chart so you can duplicate the renders. Make sure you select the 4k json for vmaf in ffmetrics.

Musicvid wrote on 10/18/2021, 8:08 AM

I got your lengthy PM, and the number of untrapped variables you younger guys are able to juggle, is well..., remarkable.

The results from your Nvidia and MagicYuv encodes kinda jump out at me, as being different than what I have come to expect from these encoders, enough to consider revisiting your test protocols, if they interest you. Unfortunately, I don't have the equipment to test NVENC; however, discussions of its alleged superiority to QSV are often made on this forum, and my subjective experience with them differs from your benchmark results.

Also, I tend to shy away from ffmpeg's top-heavy ssim results, which are less revealing than say, MSU SSIM. Yet another reason to suspect unusually low readings from your tests (<.900 with AVI, and <.800 with NVENC).