Vegas Pro 18 - Webcam Aufnahme stürzt ab

Martin-Schneider schrieb am 14.05.2021 um 22:18 Uhr

Bei der Verwendung der Video-Capture Funktion von Vegas Pro 18, wird nach der Wiedergabe und Fertigstellung der Aufnahme eine Exception geworfen und das aufgenommene Video wird verworfen. Die Webcam, mit der die Aufnahme gemacht wurde, ist eine quasi Noname Webcam mit 4k von Amazon. Windows 10 erkennt die Webcam als CyberTrack H6, wobei das Modell völlig anders aussieht. Kann mir jemand vielleicht weiterhelfen? Änderungen der Einstellung bringen leider keine Änderung.


VEGAS Video Capture

Exception 0xC0000005 (access violation) READ:0x4 IP:0x4427F3
In Module 'VidCap60.EXE' at Address 0x400000 + 0x427F3
Thread: GUI ID=0x2304 Stack=0x19C000-0x1A0000
Registers:
 EAX=07399030 CS=0023 EIP=004427f3 EFLGS=00210246
 EBX=07392378 SS=002b ESP=0019cea8 EBP=0019d314
 ECX=00000000 DS=002b ESI=07392140 FS=0053
 EDX=00bc5dd8 ES=002b EDI=07399030 GS=002b
Bytes at CS:EIP:
 004427F3: 8B 51 04 89 54 24 48 8B .Q..T: 47 30 8B 48 08 8B 55 08 G0.H..U.
Stack Dump:
 0019CEA8: 00000000 
 0019CEAC: 00C2CD50  00BC0000 + 6CD50 
 0019CEB0: 76CEEF4C  76CB0000 + 3EF4C (USER32.dll)
 0019CEB4: 00000001 
 0019CEB8: 000038F4 
 0019CEBC: 0762E470  07590000 + 9E470 
 0019CEC0: 0019CFA8  000A0000 + FCFA8 
 0019CEC4: 00000000 
 0019CEC8: 00000000 
 0019CECC: 00000000 
 0019CED0: 00000001 
 0019CED4: 00000000 
 0019CED8: 00000000 
 0019CEDC: 00000000 
 0019CEE0: 07392378  07390000 + 2378 
 0019CEE4: 00010003  00010000 + 3 
> 0019CF00: 76CE5C8E  76CB0000 + 35C8E (USER32.dll)
> 0019CF04: 76CE60BF  76CB0000 + 360BF (USER32.dll)
> 0019CF34: 70810450  707C0000 + 50450 (COMCTL32.dll)
> 0019CF5C: 76B6C7A5  76B10000 + 5C7A5 (gdi32full.dll)
> 0019CFD0: 77406C11  77400000 + 6C11 (GDI32.dll)
> 0019CFD8: 77406C2A  77400000 + 6C2A (GDI32.dll)
> 0019CFE4: 0049414E  00400000 + 9414E (VidCap60.EXE)
  0019CFE8: 0019D080  000A0000 + FD080 
> 0019CFEC: 70810DE7  707C0000 + 50DE7 (COMCTL32.dll)
  0019CFF0: 4B0111AA 
  0019CFF4: 028A0021  02870000 + 30021 
> 0019D000: 70810DFE  707C0000 + 50DFE (COMCTL32.dll)
> 0019D01C: 76CE9657  76CB0000 + 39657 (USER32.dll)
> 0019D048: 76CE3755  76CB0000 + 33755 (USER32.dll)
> 0019D080: 7690119C  76900000 + 119C (win32u.dll)
> 0019D084: 70810A1A  707C0000 + 50A1A (COMCTL32.dll)
> 0019D094: 76CE699D  76CB0000 + 3699D (USER32.dll)
> 0019D0C4: 76CE687F  76CB0000 + 3687F (USER32.dll)
> 0019D0EC: 7785AB39  77800000 + 5AB39 (ntdll.dll)
> 0019D100: 7784C75C  77800000 + 4C75C (ntdll.dll)
> 0019D110: 6E5AF390  6E580000 + 2F390 (uxtheme.dll)
> 0019D11C: 70810450  707C0000 + 50450 (COMCTL32.dll)
> 0019D120: 6E5AF210  6E580000 + 2F210 (uxtheme.dll)
> 0019D134: 76CEEEBB  76CB0000 + 3EEBB (USER32.dll)
> 0019D15C: 76CE5EA3  76CB0000 + 35EA3 (USER32.dll)
> 0019D170: 76CE60BF  76CB0000 + 360BF (USER32.dll)
> 0019D174: 76CE5EBC  76CB0000 + 35EBC (USER32.dll)
> 0019D1DC: 76CE5C8E  76CB0000 + 35C8E (USER32.dll)
> 0019D1E0: 76CE60BF  76CB0000 + 360BF (USER32.dll)
> 0019D210: 70810450  707C0000 + 50450 (COMCTL32.dll)
> 0019D234: 76CF0E60  76CB0000 + 40E60 (USER32.dll)
> 0019D244: 76CE5A7A  76CB0000 + 35A7A (USER32.dll)
> 0019D248: 70810450  707C0000 + 50450 (COMCTL32.dll)
> 0019D26C: 77887E30  77800000 + 87E30 (ntdll.dll)
> 0019D270: 76CEEF4C  76CB0000 + 3EF4C (USER32.dll)
> 0019D298: 76CF0E60  76CB0000 + 40E60 (USER32.dll)
> 0019D2A8: 76CE963F  76CB0000 + 3963F (USER32.dll)
> 0019D2B0: 778729BC  77800000 + 729BC (ntdll.dll)
> 0019D2B4: 76CE9657  76CB0000 + 39657 (USER32.dll)
> 0019D2E4: 77874E4D  77800000 + 74E4D (ntdll.dll)
> 0019D2F4: 77874D80  77800000 + 74D80 (ntdll.dll)
> 0019D310: 70810450  707C0000 + 50450 (COMCTL32.dll)
> 0019D318: 00444396  00400000 + 44396 (VidCap60.EXE)
  0019D31C: 00C2CD50  00BC0000 + 6CD50 
  0019D320: 00C14590  00BC0000 + 54590 
  0019D324: 029489D8  02940000 + 89D8 
  0019D328: 00000001 
> 0019D354: 0055005C  00400000 + 15005C (VidCap60.EXE)
> 0019D358: 00650073  00400000 + 250073 (VidCap60.EXE)
> 0019D35C: 00730072  00400000 + 330072 (VidCap60.EXE)
> 0019D360: 0048005C  00400000 + 8005C (VidCap60.EXE)
- - -
 0019FFF0: 00000000 
 0019FFF4: 005C46CA  00400000 + 1C46CA (VidCap60.EXE)
 0019FFF8: 00376000  00200000 + 176000 
 0019FFFC: 00000000 
 

Kommentare

Martin-Schneider schrieb am 15.06.2021 um 22:21 Uhr

Is this forum used by anyone from the official vegas pro support?

vkmast schrieb am 15.06.2021 um 23:07 Uhr

Official VEGAS Support starts by clicking SUPPORT New (on the black bar above). A user-created tutorial here..

vkmast schrieb am 16.06.2021 um 12:28 Uhr

https://www.vegascreativesoftware.info/de/support/artikel/wie-kontaktiere-ich-den-technischen-support--1513/ takes you to MAGIX Support. The principle is the same though. Just click https://www.vegascreativesoftware.info/de/support/ instead of magix.info as the Schritt für Schritt tutorial shows.

Martin-Schneider schrieb am 16.06.2021 um 16:17 Uhr

I wrote already the magix support and no, I do not have an amd videocard. RTX2070Super and 1070. I have tryed in on some PCs and the error is everywhere the same. Has it maybe todo with an option for legacy or something? The webcams are new. I think, it looks like a bug since vegas pro 15, because the error is everywhere the same and I don`t know why.

j-v schrieb am 16.06.2021 um 16:48 Uhr

Are you able to show at a screenshot which option of the menu "file" you use?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Martin-Schneider schrieb am 16.06.2021 um 19:31 Uhr

I`ve used different changes in the settings but the result is always the same. Any idea?

j-v schrieb am 16.06.2021 um 20:32 Uhr

Thanks, I see you are using the Capture-video function and not the Vegas- capture.
That one is meant for DV or HDV (old) video's.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Martin-Schneider schrieb am 16.06.2021 um 20:51 Uhr

I am not sure, what you exactly mean, because when I disable the external capture vidCap60.exe does the webcam not working anymore and I see a bluescreen (snapshot). There is no other exe like the VidCap60.EXE. Please could you give me some more detailed information?

j-v schrieb am 16.06.2021 um 21:45 Uhr

Like I said, try to use File/ Vegas Capture

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Martin-Schneider schrieb am 16.06.2021 um 21:56 Uhr

Ah, okay. This had worked. Thank you for the assistance!