-14 Error Code with Vegas 365

Carleana wrote on 9/2/2020, 3:54 PM

Hi, I recently received a new version of the software via email. I followed the instructions carefully but now it won't let me install the newer version. My Serial is correct. I can't work out what is going wrong.

Can anyone help?

Comments

vkmast wrote on 9/2/2020, 4:12 PM

Are you sure that there are no typing errors and the serial number is for that program? If so, Ask Support.

Carleana wrote on 9/2/2020, 4:22 PM

Are you sure that there are no typing errors and the serial number is for that program? If so, Ask Support.


Hi, yes I am sure. I copied & pasted the serial and I took extra care to check that it was for my 365 software. I’ll take up your suggestion and ask support. Thank you C:

vkmast wrote on 10/10/2020, 6:07 AM

Please continue here https://www.vegascreativesoftware.info/us/forum/vegas-365-error-14--124446/