About NewblueFX filigrane

christian-bauchet wrote on 4/1/2020, 12:18 PM

I just bought the latest version of vegas movie studio...16
just to say, I bought it last night on sale at 79.99 euros and today the price is 59.90. so I got a good deal!😡
but my problem is displaying a newblue FX watermark when I use one of their effects.
Is it possible to remove it for free because it is normally included in the movie studio suite ?

Tank you for your help...before I go back on the release number 13

Comments

vkmast wrote on 4/1/2020, 1:07 PM

You need the Suite version to use the plugin without a watermark if the plugin is an extra in Suite only. You activate it with the license key provided with the purchase. See the comparison table.

christian-bauchet wrote on 4/2/2020, 4:10 AM

Hello vkmast,

I agree with you, so I join my invoice, and I hope I have purchased the right suite !

I created a account on newblue FX site but I don't found anything about magix link. and it seems to be normal.

I don't know if it is a problem during the installation of all the components.

About the licenses, I didn't receive it by mail and I used it from the Magix site... but I have only Magic license not newblue license.

Thank you for your help, and sorry about my english level...I'm French😉

vkmast wrote on 4/2/2020, 5:13 AM

Yes, you have bought the Suite version and you should have received the order confirmation email with the necessary serial numbers and download links. Have you checked your spam folder for the email? If it is not there either, try to contact Support or sales@magix.net. See also this option. (Chat available weekdays only.)

christian-bauchet wrote on 4/2/2020, 11:30 AM

Hello vkmast,

I'm so sorry, I didn't read the "confirmation de votre commande" mail because for me this type of email specifies that my order is taken into account and that I will receive another email for delivery. But it's my fault 😏

Thank you very much for your help and about covid_19 be careful for you and your family

vkmast wrote on 4/2/2020, 11:36 AM

Thanks for coming back and explaining. All the best to you and yours as well.

@christian-bauchet