Activation

Bonnetta-Perry wrote on 1/3/2023, 7:52 AM

So simply put when downloading at the end when it asks for my serial to activate and register online I receive an error-14 and it wont activate yet I received a notification that my registration is complete, I can use the music program but not the video the icon for the video is a blue wrench I guessing because it isn't working

Comments

Bonnetta-Perry wrote on 1/3/2023, 9:40 AM

thank you I believe I need serial number for the magix pc check and tunning part of the program and I dont know where to find one

fr0sty wrote on 1/3/2023, 10:22 AM

Log into your account at magix.com and look under "my products".

 

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

vkmast wrote on 1/3/2023, 10:48 AM

As @fr0sty advises , go to your MAGIX account at https://www.magix.com/int/support/my-service-center/

@Bonnetta-Perry