Comments

Dexcon wrote on 8/16/2022, 7:07 AM

Translated from Portuguese:

After downloading a Boris plugin (Continuum_2022.5_OFX_HOSTS_15_5_1_Windows), my MOVIE STUDIO 17.0 PLATINUM no longer opens. Only the following message appears:

Please, how to solve the problem?

Thanks

Next time it happens, please check the 'Mostrar detalhasdo problema' checkbox and report back here the details that show as causing the fault - and please translate that information into English - I am sure that you are aware that the primary language on the forum is English.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

vkmast wrote on 8/16/2022, 8:16 AM

What does the borisfx.com website say about the "Host compatibility"?

luiz-luiz wrote on 8/16/2022, 12:34 PM

Translated from Portuguese:

After downloading a Boris plugin (Continuum_2022.5_OFX_HOSTS_15_5_1_Windows), my MOVIE STUDIO 17.0 PLATINUM no longer opens. Only the following message appears:

Please, how to solve the problem?

Thanks

Next time it happens, please check the 'Mostrar detalhasdo problema' checkbox and report back here the details that show as causing the fault - and please translate that information into English - I am sure that you are aware that the primary language on the forum is English.

Where can I find the checkbox since Vegas won't open? Thanks

luiz-luiz wrote on 8/16/2022, 12:34 PM

Where can I find the checkbox since Vegas won't open? Thanks

luiz-luiz wrote on 8/16/2022, 12:38 PM

O que o site borisfx.com diz sobre a "compatibilidade do Host"?

O que o site borisfx.com diz sobre a "compatibilidade do Host"?

Não entrei em contato com o site borisfx.com.

Obrigado

Dexcon wrote on 8/16/2022, 5:15 PM

Where can I find the checkbox

You've shown that you get the 'crash' message window; the checkbox is shown below with the red arrow:

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

luiz-luiz wrote on 8/16/2022, 6:12 PM

Where can I find the checkbox

You've shown that you get the 'crash' message window; the checkbox is shown below with the red arrow:

Problem details (information obtained as per your guidance):

 

Problem Description

   Application Name:    Movie Studio Platinum

   Application Version: Version 17.0 (Build 223)

   Problem:             Unmanaged Exception (0xc0000005)

   Fault Module:        C:\Program Files\Common Files\OFX\Plugins\BCC_DFT\BCC+.ofx.bundle\Contents\Win64\BCC+.ofx

   Fault Address:       0x00000000081A0809

   Fault Offset:        0x00000000001B0809

 

Fault Process Details

   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe

   Process Version:     Version 17.0 (Build 223)

   Process Description: Movie Studio Platinum

   Process Image Date:  2021-06-21 (Mon Jun 21) 19:36:36