BOUGHT VEGAS EDIT BUT NO DOWNLOAD EMAIL!!!

Lucas-Hill wrote on 12/1/2022, 10:02 PM

I recently purchased Vegas edit for $124.00 because it’s on sale on the website. I kept trying to put my card info in that was right and it kept telling me it was wrong. I paid through PayPal , they accepted my payment but never got an email for the product code. I emailed them 4 times , throughout this week and I keep getting the run around. Basically out $124? Probably make a review of this on YouTube of how Vegas edit and pro and nothing crazy , customer service needs to step it up I’m very disappointed, as I wanted to use it asap!!!

Comments

fr0sty wrote on 12/2/2022, 12:49 AM

Log into your magix account on the magix website, and look under "my products". you should see a download link and the serial number you need to input in there.

Last changed by fr0sty on 12/2/2022, 12:50 AM, changed a total of 1 times.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

vkmast wrote on 12/2/2022, 1:37 AM

Your MAGIX account is here https://www.magix.com/us/support/my-service-center/ and alternatively here https://www.vegascreativesoftware.com/us/support/service-center/

I assume you checked your email spam folder(s) for the order confirmation email. If there's nothing, contact them by emailing shop@magix.net (if you haven't already done so).

@Lucas-Hill