Boa noite,
Quero saber como faço para cancelar a assinatura do Vegas Pro, assinei para 1 mês e não quero que debite para os próximos meses.
Já enviei e-mail para infoservice@magix.net com os dados do contrato.
Att,
Gustavo
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Goodnight,
I want to know how to cancel the Vegas Pro subscription, I subscribed for 1 month and I don't want to charge for the next months.
I have already sent an email to infoservice@magix.net with the contract details.
Att,
Gustavo
Clicking the circled "i" at the website's Online Shop you'll see this statement:
"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. The contractual period of VEGAS Pro 365 will be automatically extended by one month at a time until you cancel the agreement You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 day before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"
So it seems you have acted correctly. Check also your MAGIX account > My contracts to see if there is an option there to cancel.
Good morning!
Thank you for your answer! I'll check again to see if there's an option to cancel. But, I'm waiting them to reply my e-mail. Have a nice day!