Hello!

I have canceled my purchase less than 24 hours after the purchase bought it on 4/2/2024 canceled on 5/2/2024 was supposed to take 2-3 days,... but I have not received any money in now,.. now it is 1 week ago, I just get that my "Ticket" is closed! You write that I must cancel your order within 14 days, you will receive a full refund." Check the current purchase details in the online store on the website!

Yes I have submitted all the information,... but the money is not returned back to my account,... Our Invoice AR9333407 for your Order 20240204017175761MXC

It would be great if I could get an answer what's going on???

Kind Regards

Patrick