The email I registered my Movie Studio 17 Plat. is in longer in service. Want ti upgrade to 18 suite. How do I change my email. I have a bunch of Magix products under that email.
If you log on to your MAGIX My Account, you can change your registered email under the User Data heading.
Please be aware that Movie Studio 18 is not an upgrade to Movie Studio 17. The Vegas Movie Studio line of products has been discontinued, version 17 being the final version. Please see:
You might want to get the trial version of Movie Studio 18 to see if it meets your needs and if you like the workflow.
Thank you for the info.....
Hi,
The problem is the email I want to delete and change to my new one is not in service. So I can't get in it. My other account has right e-mail.init already. Since my old email is dead I can't log in to change it. I think I'm screwed.
Hi,
You don't need to have your old email account active to log into your account with Magix. Your email address is a username, that is all. Of course, if you don't know your password, then you have a problem because you cannot ask for a password reset as it would be sent to your old email account.
If you know your password, log in to your account with the old email address and change your email under User data.
However, you probably have another problem as you created a second account. You should not have done this.
So, the only way now is to create a ticket with Magix and explain the problem. Click on Support and follow it through to the end where you raise a ticket.
See if Online Live Chat is available today. "Please visit www.vegascreativesoftware.com/support between 12:00 and 4:00 Central (currently GMT-5) Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep."