I continuously have Movie Studio Platinum crashing. It has happened on several releases before 17 but continue to see it. It's not just one file or type of media that causes it to crash. It happens throughout different project files and media files.

I've updated my NVidia game and Studio drivers. Below is may latest crash report and System information. Please let me know what you need to help me.

Here's my latest crash report:

Extra Information
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\fileio_x64.log
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\dx_video_grovel_x64.log
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\svfx_video_grovel_x64.log
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\ocio_x64.log
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\dx_grovel_x64.log
   File:                C:\Users\zg66\AppData\Local\Movie Studio Platinum\17.0\gpu_video_x64.log
   File:                C:\Users\zg66\Documents\Movie Studio 17.0 Platinum Projects\Monica Disney Feb 2020\Grand Flordian.vf

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 143)
   Problem:             Unmanaged Exception (0xc0000094)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\moviestudioplatinum170k.dll
   Fault Address:       0x00007FFD6154264F
   Fault Offset:        0x000000000055264F

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 143)
   Process Description: Movie Studio Platinum
   Process Image Date:  2020-04-13 (Mon Apr 13) 14:47:12
 

OS Name    Microsoft Windows 10 Pro
Version    10.0.18363 Build 18363
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    ZACHARY-PC2017
System Manufacturer    MSI
System Model    MS-7998
System Type    x64-based PC
System SKU    Default string
Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 1.70, 7/27/2016
SMBIOS Version    3.0
Embedded Controller Version    255.255
BIOS Mode    UEFI
BaseBoard Manufacturer    MSI
BaseBoard Product    Z170A SLI PLUS (MS-7998)
BaseBoard Version    1.0
Platform Role    Desktop
Secure Boot State    Off
PCR7 Configuration    Binding Not Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume3
Locale    United States
Hardware Abstraction Layer    Version = "10.0.18362.752"
User Name    ZACHARY-PC2017\zg66
Time Zone    Central Daylight Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    16.0 GB
Available Physical Memory    7.39 GB
Total Virtual Memory    17.0 GB
Available Virtual Memory    4.26 GB
Page File Space    1.00 GB
Page File    C:\pagefile.sys
Kernel DMA Protection    Off
Virtualization-based security    Not enabled
Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes