Crashing While Rendering

Dexcon wrote on 8/23/2021, 7:57 AM

Much more information is needed as per https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ , particularly more info about your computer specs (i7 does not mean a recent generation), render settings and the media that you are using (MediaInfo request).

Not sure where you got Sony Vegas Pro 18 from - Sony hasn't been involved with Vegas Pro since Vegas Pro 13 after which it was sold to MAGIX.

Anvil wrote on 8/23/2021, 8:11 AM

CPU : Intel Core i7 9700 @ 3.00GHz
RAM : 16,0 Go Dual-Channel Unknown @ 1329MHz
GRAPHIC CARD : 4095MB NVIDIA GeForce RTX 2070 SUPER (Dell)

About my pc :

Project Properties :

Vidéo properties :

Rendering properties :

My vegas version :

(but i have also this crash on vegas pro 18)

VEGASPascal wrote on 8/23/2021, 8:14 AM

@Anvil A screenshot does not help. Please send a crash report with the last steps before the crash happend and your forum name or an email address to ask for more details.

Anvil wrote on 8/23/2021, 8:17 AM

alright i'm going to do that because sometime it crash sometime it doesn't (And I don't know why) I will send you more informations soon

j-v wrote on 8/23/2021, 8:34 AM

In Options/Preferences/ Video the amount of RAM preview is much to high.
Put it back to default or 0
Also you have to use default at Options/Preferences/File I/O

RogerS wrote on 8/23/2021, 9:04 AM

Is there a reason you are using legacy (herite) AVC and HEVC decoding? Shouldn't be necessary.

Under help/driver update are you using a recent NVIDIA Studio driver? If not I recommend switching to it.

Anvil wrote on 8/23/2021, 9:16 AM

@j-v I'm going to put it back and try again

@RogerS I don't have any reason (I just tried to see a lot of vidéo to fix the crash and one told to do that) but I will put it back to default
And my Nvidia are already updated 😰

Anvil wrote on 8/23/2021, 11:45 AM

@VEGASPascal there is some news about my crash

The last things I did is to start rendering my video, and the crash happened at 1% of the rendering

My email is : >deleted>

Extra Information
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\fileio_x64.log
   File:                C:\Users\Anvil\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\Anvil\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\dx_video_grovel_x64.log
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\svfx_video_grovel_x64.log
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\ocio_x64.log
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\dx_grovel_x64.log
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\vegas_script_x64.log
   File:                C:\Users\Anvil\AppData\Local\VEGAS Pro\19.0\gpu_video_x64.log
   File:                C:\Users\Anvil\Documents\TUTO WOODS.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 19.0 (Build 341)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\WINDOWS\System32\KERNELBASE.dll
   Fault Address:       0x00007FFAE2AD4ED9
   Fault Offset:        0x0000000000034ED9

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe
   Process Version:     Version 19.0 (Build 341)
   Process Description: VEGAS Pro
   Process Image Date: 2021-08-10 (Tue Aug 10) 22:42:32

vkmast wrote on 8/23/2021, 12:23 PM

Re the crash report asked, please see this comment. Include your forum name or email address in the report.

@Anvil

Anvil wrote on 7/5/2023, 6:30 AM

I changed the files location and now it work