Delete old SCS account

Former user wrote on 4/21/2021, 12:46 PM

Hello there,

I would like to delete my account on sonycreativesoftware.com, but I cannot delete it myself on said website.

I then reached out to the general Sony support but they couldn't help me and send me to this site.

I created a Magix account (I think) to be able to reach support but doesn't seem to be easy to find.

That's why I write a post here, in the hope anyone could help me delete my account SCS account, preferably a moderator, administrator or support guy from Magix or Vegas creative software.

UPDATE: I spoke to the support chat from Magix here and the guy couldn't do much and asked me to contact general Sony support again. So I did this, but await reaction.

UPDATE 2: With some trial and error and some bypassing I found a webform where I could contact the SCS support.

If anyone wants to delete his old SCS account, here is the link to the "hidden" webform: www.sonycreativesoftware.com/corporate/contact/email?Subject=500:JCJC534RYS9MLJL

I had almost immediate response, but wait for confirmation that my SCS account is deleted.

 

Thanks in advance.

 

Kind regards.

Comments

vkmast wrote on 4/21/2021, 2:09 PM

I would think none of us have any power over your SCS account.

Have you tried to remove your Email Address from the SCS My Account > Personal Information page to see what would happen? (At your own risk). But wait if you hear from Sony.

Former user wrote on 4/21/2021, 2:21 PM

I will try that once I hear back from Sony and if they can't help me. Thanks for the respons.

Former user wrote on 4/22/2021, 11:08 AM

UPDATE 2: With some trial and error and some bypassing I found a webform where I could contact the SCS support.

If anyone wants to delete his old SCS account, here is the link to the "hidden" webform: www.sonycreativesoftware.com/corporate/contact/email?Subject=500:JCJC534RYS9MLJL

I had almost immediate response, but wait for confirmation that my SCS account is deleted.

 

Former user wrote on 4/22/2021, 12:21 PM

All my account details were deleted from their systems.

vkmast wrote on 4/22/2021, 1:35 PM

Seems to have happened here as well...