Comments

j-v wrote on 1/9/2021, 11:31 AM

I recently purchased Vegas pro18 Ultimate,

Can you explain which version that is, I only know these 4 type of Vegas Pro 18

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
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Richard-U wrote on 1/9/2021, 12:18 PM

It would be Vegas Pro 18 Suite.

Thank you

vkmast wrote on 1/9/2021, 12:19 PM

Can you also specify the exact version of Ignite that you saw as included in your purchase?

Please note that "Usually you will receive the order confirmation a few minutes after the purchase. In the case of an electronic good, the confirmation already contains all download links and activation codes (serial number).
If you have not received a confirmation email for your purchase, the email may have been marked as spam. Check your spam folder for the email.
" (From Support)

"If you have any questions about an Online Shop order, please contact our support." (From New Post advice)

Richard-U wrote on 1/9/2021, 5:40 PM

To clarify, I did not see a serial code for IGNITE with my purchase. It is however found in my VIDEO FX folder as a plugin, albeit watermarked. When the Ignite plugin is clicked, a dialogue box opens requiring a serial code.

I did receive and activated a separate serial code for each of the following with my purchase:

  • VEGAS Pro 18 Suite
  • Boris FX Continuum Film Style Unit
  • Boris FX Continuum Image Restoration Unit
  • Boris FX Continuum Particles Unit
  • NewBlue Transitions 5 Ultimate
  • SOUND FORGE Pro 14

I was just wondering if the IGNITE Advanced VFX Pack was supposed to come standard, and with a serial code for a Vegas Pro18 Suite purchase??? If not, I wanted to delete it from my computer, but was first hoping someone could tell me if it was supposed to come included and with a serial code before deleting it. Ignite is the only plugin installed in this software that I cannot use because of watermark restrictions.

Thank you

vkmast wrote on 1/9/2021, 6:03 PM

The comparison table lists "ActionVFX Action Pack" as part of the VEGAS Pro 18 Suite. No mention of an Ignite pack. You need to contact Support as advised.

vkmast wrote on 1/10/2021, 7:14 AM

@Richard-U I just noticed that "FXhome Ignite Advanced VFX Pack" seems to be included in VEGAS Movie Studio 17 Suite. It's odd if that was included in VEGAS Pro 18 Suite download. Maybe you got your Ignite from another (trial?) download.

Richard-U wrote on 1/10/2021, 9:28 AM

That explains it! Before buying Vegas Pro 18, I did download a trial version of Movie Studio 17 but deleted it a while ago. This is why it asks for a serial code as It appears the Ignite folder was left on my computer after the uninstall of the trial version of Movie Studio. Vegas picked it up as a Plug-in already installed on my computer and is looking for a serial number.

Thank you for helping me figure out what was going on!!