i bought the monthly version of vegas pro, but i cannot download the program, i only downloaded the trial version...
Did you get a serial number? Log into your Magix account, and go to My Account. You should see the download link (which should have been provided in the email sent by Magix after you paid for it) and a serial number to use when you install and run the program for the first time.
Hello! Thanks for replying.
i did not receive any email from Magix, any serial number, nothing.
I only receive the number from the free trial version.
Then how did you buy the monthly version? From the Magix website?
i bought from here: https://www.vegascreativesoftware.com/br/vegas-pro/
and still no emails from them.
Check your spam and junk email folders .
A recent "Thank you for your order!" email from MAGIX continues: "If you have not received the confirmation email, please contact our customer support, specifying your order number, under: shop@magix.net"
I did not receive any email from Magix, any order number, any type of number. Nothing.
i bought from here: https://www.vegascreativesoftware.com/br/vegas-pro/
My money was not sent back and i cannot use the software.
A correction: the "Thank You" note was not actually an email, but just a note in the Purchasing process to inform that "Ypur order is complete" (with the order number).
@GABRIEL-MURAD: Please send me a PM with your email adress. I'll ask the sales team to have a look.
@VEGASFlorian I have a recollection, unless the situation has changed, that forum members cannot PM Vegas staff.