Dear, Company!
I am Botond Balla, from Hungary. I have a Vegas Pro 15. I bought a new video card (GIGABYTE GEFORCE GT 1030). I put it into my computer. Whan I opened the Vegas, I have got an error code (Unmanaged Exception (0xc0000005)). I saw tutorials on the internet, but nothing. I tried to set the performance, but nothing.
I am waiting for your reply.
Thank you : Botond Balla
You don't mention reports of any possible Fault module and Fault process details, so read this at least
https://www.vegascreativesoftware.info/us/forum/error-unmanaged-exception-0xc0000005--112368/
Okay, thank you. And what should I do if it not working? (becouse I saw this post at the past, and I tried to do it)
"If you don't receive an answer to your question, get in touch with MAGIX Support at: https://support2.magix.com/customer/en/vegas/form." They might have an answer
That' t the problem:
Problem Description
Application Name: Movie Studio
Application Version: Version 15.0 (Build 135)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\igdrclneo64.dll
Fault Address: 0x00007FFA51000819
Fault Offset: 0x0000000000030819
Fault Process Details
Process Path: C:\Program Files\VEGAS\Movie Studio 15.0\MovieStudioHD150.exe
Process Version: Version 15.0 (Build 135)
Process Description: Movie Studio
Process Image Date: 2018-07-16 (Mon Jul 16) 20:44:44
Now can you help me better?
At least these two threads have suggestions on this issue
https://www.vegascreativesoftware.info/us/forum/vegas-startup-crash--111263/
https://www.vegascreativesoftware.info/us/forum/movie-studio-15-platinum-crash-at-startup--113182/
And you should update your Movie Studio 15 to the latest build #146. One of the links to update is here.
(You said in your first post that you have Vegas Pro 15??)