error reporting

Romndi-Krisztina wrote on 11/19/2022, 12:39 PM

Through you, I purchased a Vegas Movie softer from Magix.com today. Unfortunately, the code I received during the download does not work. The download is stuck and I cannot start the software.

Unfortunately, it downloads another program in the process that I did not order.
I am waiting for your feedback so that you can fix the problem.

Thank you, Krisztina Romándi
 

Comments

vkmast wrote on 11/19/2022, 1:21 PM

If you got a serial number for the program that you purchased from MAGIX, try and go to https://www.magix.com/int/support/my-service-center/product-downloads

@Romndi-Krisztina

EricLNZ wrote on 11/19/2022, 4:42 PM

I purchased a Vegas Movie softer from Magix.com today.

@Romndi-Krisztina To my knowledge Magix doesn't sell Vegas Movie Studio any more. What exactly did you purchase. Was it Movie Studio 2023?

 

Romndi-Krisztina wrote on 11/20/2022, 2:23 AM

Magic Vegas Movie studio 16. I bought the last one.

vkmast wrote on 11/20/2022, 3:20 AM

From the MAGIX Download Center

(Note that VMS 16 and VMS 16 Platinum are different programs with their own serial numbers.)