First install, won't start up.. :'( i need help

melvin-vander wrote on 8/27/2020, 12:17 PM

Dear community,

Bought the game just 2 days ago as a download. Installed it without hickups. Now when i start it up it will jump into the main screen and crash. I recieve this message..

I also have this problem, Just bought vegas pro for the good references and now i ended up searching for a solution for this. I really hope the people of VCS are on this because its really frustrating buying software that does not work...

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 143)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x0000000000000000
   Fault Offset:        0x0000000000000000

 

Really frustrating .. have been looking all over the web for solutions but couldt find any.. Is there anyone with a solution to my problem??

 

Love to hear from you,

 

Regards Melvin

 

Comments

VEGASDerek wrote on 8/27/2020, 1:15 PM

Please provide your system information: CPU, RAM, GPU, Windows 10 version...etc.

melvin-vander wrote on 8/27/2020, 1:46 PM

I5 7200 2.5 ghz quad core

Intel hd 620 radeon up to date

8GB Ram

Windows 10 64 bit

 

Sorry but not really that good with computers haha

vkmast wrote on 8/27/2020, 1:54 PM

"Bought the game (?)" and "just bought vegas pro" and now have problems with VEGAS Movie Studio Platinum 17?

melvin-vander wrote on 8/27/2020, 2:30 PM

O wauw.. i was daydreaming i think.. been very busy lately and my mind is kind of full of everything.

It is not a game. It is not vegas pro. I have bought vegas movie maker platinum 17. I hope you guys can help me..