Has Movie Studio 13 been discontinued?

anotnername wrote on 12/19/2014, 6:13 PM

I recently purchased Movie Studio 13 Platinum -- and now whenever I look for support. all I see only is Sony VEGAS. Is Movie Studio 13 no longer supported? I wish Sony had told me before selling it to me. I am having major problems with the interface and can't seem to get help.

Comments

vkmast wrote on 12/19/2014, 7:41 PM

Did you try My Account > My Support, ask a question > Submit a question, Product Select a Product, Video, Movie Studio, Movie Studio 13 Platinum? Click the arrows to see the pull-down menus.

You might also try asking here on the forum. Technical Support may/will take some time before getting back to you.

UKharrie wrote on 12/23/2014, 6:27 PM

I doubt Sony has stopped helping, but were you aware of their Help prior to purchase? - maybe you just thought you knew where it would be . . . . and some believe Sony is not particularly good at Tutorials - although Tutorials in the software are pretty good - - "Show Me How" has to be a very clever way to learn, but Sony is almost silent on this content.

If you are having a problem with a specific technique then searching YouTube may help - but beware there are some good Tuts there and maybe quite a few that aren't - perhaps it depends on your prior knowledge.

Beware that v13 has two operation modes, and whilst the Legacy is more or less the original layout, the "Easy" version is not.
See other posts here abouts
. . . . . . . . IMHO, vkmast is particularly good at helping. . . . . .
Vegas Pro
Many Vegas Tuts will apply to "Studio" software as well - Basic Editing is almost identical, however there are more "Tweeks" available in Vegas Pro - and for the uninitiated that may be just too much, if your need is to perform quick ( -ish), results.

But Video-Editing is not something that's exactly "Easy" - so be prepared to take steps slowly if you have no prior experience... and I'd suggest you keep to relatively short Movies ~ 1-2 minutes, so you can get to the "Finish" reasonably quickly. See how a small change in the Edit-points can change the whole appearance.

Hope that helps.