Hello. I'm asking for your help.

Min-kyungju wrote on 10/7/2021, 12:32 AM

There were two payments due to a system error.
I request a refund for one thing.

And I'd like to request cancellation of my regular subscription.

Comments

EricLNZ wrote on 10/7/2021, 5:24 AM

This is a user to user forum so unfortunately we are unable to help you. You need to contact Magix Sales. Try sales@magix.net.

vkmast wrote on 10/7/2021, 5:36 AM

Regarding subscription (365) cancellations, please see here. Basically you need to send an email stating your customer/order number to: infoservice@magix.net

Regarding two payments, please see also two first comments in this thread.