HEVC Export Window Disappears/Crashes

Skitch-Bryant wrote on 12/21/2021, 1:04 PM

I've exported most other file types just fine, but when I go to export an HEVC, it starts exporting and about 30 seconds to a few minutes in, the Export window just disappears and takes me back to the timeline edit screen. At that point, I can't export anything because the export window never shows back up again and I have to restart the program to get it going again. Since purchasing the codec, I have never been able to successfully export an HEVC.

Windows 10, Quadro P2000, 32GB RAM, and Movie Studio Plat. 2022 Ver: 21.0.1.92 (UPD3)

Comments

vkmast wrote on 12/21/2021, 1:15 PM

Thank you for your post. It seems that you have Movie Studio Platinum 2022, which is a MAGIX product.and a different product than VEGAS Movie Studio. Support for it is not available on this VEGAS Community forum. However, support for it is available at https://www.magix.info/us/video-forum/movie-edit-pro/

Please see also this thread.