How can I refund Vegas pro

Oh-Jihoon wrote on 7/3/2021, 3:14 AM

I'm a random guy who lives in South Korea and I accidentally bought 4 Vegas pros because of click spam(my internet was slow) in guest status.

I want to refund 3 of them and I couldn't find any e-mail address or customer service center number at MAGIX home page.

Please help me I don't want to 150 bucks for nothing.

Comments

vkmast wrote on 7/3/2021, 3:35 AM

@Oh-Jihoon please see here "I need a refund" only a while ago.

Oh-Jihoon wrote on 7/3/2021, 3:42 AM

@Oh-Jihoon please see here "I need a refund" only a while ago.

Thank you. But how can I contact 'shop@magix.net'?

I copy and pasted it on google but it lead me to magix homepage.

I could only find contact information of Executive Board at there.

vkmast wrote on 7/3/2021, 3:44 AM

Try emailing them?

"Email: shop@magix.net) and provide explicit notification (e.g. a letter sent by mail, fax or email) of your decision to withdraw from the contract."
From https://www.magix.com/int/terms-and-conditions/

Oh-Jihoon wrote on 7/3/2021, 3:45 AM

Try emailing them?

Oh was that an e-mail address? I thought it was address of internet website. sorry and thanks.

vkmast wrote on 7/3/2021, 4:07 AM

Yes, it was. "An email address, such as john.smith@example.com, is made up from a local-part, the symbol @, and a domain".