How long do I wait for a license code?

tkjo wrote on 12/31/2024, 8:17 AM

Hey there, I bought the Vegas Pro 22 Suite version and also sent my proof by mail and the money got deducted from my bank account. I received an email with the Trial download which i should use until I get my full license but im just waiting for the license cuz i dont want to use the Trial version rn. How long does it take until I get my full access to the Vegas Pro 22 Suite version?

Comments

Reyfox wrote on 12/31/2024, 8:49 AM

Where did you buy Vegas 22 from? If you bought it from Magix, they send you an email with all the necessary information with download links. Never sending a trial version number.

You get all this information in your email almost immediately.

Can you provide an link where you bought it? Also, do you have a Magix account? That is also part of it. If you do, then the purchased version will appear there with the real serial number and download link(s).

tkjo wrote on 12/31/2024, 9:32 AM

Where did you buy Vegas 22 from? If you bought it from Magix, they send you an email with all the necessary information with download links. Never sending a trial version number.

You get all this information in your email almost immediately.

Can you provide an link where you bought it? Also, do you have a Magix account? That is also part of it. If you do, then the purchased version will appear there with the real serial number and download link(s).

i bought it literally from Magix and got an email but i didnt receive my email with the key yet

Reyfox wrote on 12/31/2024, 9:58 AM

When I bought VP22 Suite, within 2 minutes, I received an email from Magix with all the serial numbers and necessary link.

@vkmast might have more information on what to do.

tkjo wrote on 12/31/2024, 10:04 AM

When I bought VP22 Suite, within 2 minutes, I received an email from Magix with all the serial numbers and necessary link.

@vkmast might have more information on what to do.

i bought the student edu version

Reyfox wrote on 12/31/2024, 10:13 AM

Ahh.... that might be the issue of confirming your edu email address.

You can always contact Magix at I think infoservice@magix.net

Have you logged into your Magix account to see if it is there?

tkjo wrote on 12/31/2024, 10:20 AM

Ahh.... that might be the issue of confirming your edu email address.

You can always contact Magix at I think infoservice@magix.net

Have you logged into your Magix account to see if it is there?

when i go into "My Products" it doesnt list it there...

vkmast wrote on 12/31/2024, 11:01 AM

@tkjo as @Reyfox suggested, please try emailing infoservice@magix.net (or shop@magix.net).

Btw, a quote from https://www.vegascreativesoftware.com/us/sale/ regarding EDU licenses:

(in How can I order one or more education licenses? + "Show details")

"Single license

Put your preferred EDU articles into your shopping cart and proceed to checkout in the EDU shop.
Send your order confirmation and your proof of EDU eligibility (student/teacher ID) to verification@magix.net.
You will receive your download links and serial key via e-mail after your EDU status has been approved. This may take a few working days. During this time you can use your product in trial mode."