In order to generate an installation code I need the computer ID, How do I get it in Windows 10? I found the product ID which I assume to be the computer ID but I get an error saying it is not the correct one. Is there any way to contact human support at Sony or it does not exist ?Thanks
Try contacting online Live Chat at https://www.vegascreativesoftware.com/us/support/ Customer service. It's on at the moment.
"ONLINE LIVE CHAT: "Pre-sales and registration help is available via online live chat from 12pm-4pm U.S. Central Standard Time [weekdays]. Click the chat bubble in the bottom right corner."
@Duby-Nevo Try your "Device Name" found in Windows Settings/System/About under Device Specifications. That's what appears in the activation slots in my Magix account so I assume it's my "computer ID". It also appears in VMS17Plat Help/About as "Machine ID" so I'm fairly certain. No guarantee though. Let us know if it works.