I can no longer use VEGAS Pro 18. Help

Gage-Brooks wrote on 1/2/2023, 3:11 PM

So i bought Sony Vegas Pro 18 from humble bundle and i didnt use it for abt a week then i went to use it and then it said i had to use my activation key and now i cannot go into vegas, its saying "this serial number is already registered to another email address" please help

Comments

vkmast wrote on 1/2/2023, 3:51 PM

Are you sure there were no typing errors when you "had to use your activation key" for your VEGAS Pro 18 (from MAGIX, not "Sony")?

@Gage-Brooks

Gage-Brooks wrote on 1/3/2023, 9:41 PM

Are you sure there were no typing errors when you "had to use your activation key" for your VEGAS Pro 18 (from MAGIX, not "Sony")?

@Gage-Brooks

I'm sure. ive reinstalled the program and everything but still nothing

EricLNZ wrote on 1/3/2023, 9:44 PM

Is the email address shown correct?

Gage-Brooks wrote on 1/3/2023, 9:45 PM

Is the email address shown correct?

Yes, as said it was working then stopped working

VEGASDerek wrote on 1/4/2023, 7:59 AM

@Gage-Brooks: You should definitely open a support ticket.

Gage-Brooks wrote on 1/4/2023, 3:26 PM

@Gage-Brooks: You should definitely open a support ticket.

how would i do that?

vkmast wrote on 1/4/2023, 4:19 PM

@Gage-Brooks please read this comment and study the linked threads.