I purchased Vegas Edit, when I needed Vegas Pro

Ryuk wrote on 4/4/2023, 4:07 PM

Like the title says I I purchased Vegas Edit, when I needed Vegas Pro. I specifically wanted to use the speech to text function. I used my 15 dollar coupon on Vegas Edit, and purchased Vegas Pro after wards. I already send an email and need more information. Can I please get a refund on my Vegas Edit subscription and use the coupon towards my Vegas Pro subscription. I love the product and was hoping for good faith. Please help

Comments

jetdv wrote on 4/4/2023, 4:14 PM

You'll need to contact Magix Support to ask that question. This is a peer-to-peer forum - i.e. we're just users like you are.

vkmast wrote on 4/4/2023, 4:14 PM

@Ryuk try asking by emailing shop@magix.net

Ryuk wrote on 4/4/2023, 4:41 PM

You are all very helpful. I will try and contact them again, they have yet to respond to my ticket and am getting worried

fr0sty wrote on 4/4/2023, 5:35 PM

VEGAS Pro doesn't have text to speech unless you subscribe to VEGAS 365... that is what you want.