Installing new update

Ross-Jackson wrote on 7/5/2021, 5:54 AM

The new update was made available to install. I have downloaded and administered the update as directed.

The install is for Bug Fixes

Fixed issue where proxy files were unable to be generated. On closing and re-starting the programme, closing the open option box I am greeted with the same update option. I have tried the different option of installing and updating after closing. Still the same dialog box, 'install'.

Any idea how I can check to see if the install has been successful, and how can I get rid of the dialogue box?

Thank you

Ross

Comments

EricLNZ wrote on 7/5/2021, 5:56 AM

Which update are you referring to? What is its Build number?

Ross-Jackson wrote on 7/5/2021, 7:01 AM

There is no build number. Just a display box

Heading - Major program update

There is an update to Movie Studio 17 Platinum

Update contains technical and functional improvements. Updating is high recommended. Would you like to update now.

Yellow box - Perform update now.

information box below containing message - The install is for Bug Fixes. Fixed issue where proxy files were unable to be generated.

option 1 - Update now. (Download is 496mb) (Downloaded and installed)

option 2 - Install later. box closes

On closing and re-starting the programme, closing the open option box I am greeted with the same update option. I have tried the different option of installing and updating after closing. Still the same dialog box, 'install'.

 

 

vkmast wrote on 7/5/2021, 8:08 AM

@Ross-Jackson please see here.

bjtap1 wrote on 7/5/2021, 8:24 AM

Try this from Dr. Zen: Go to: C:\Users\**UserName**\AppData\Local\Movie Studio Platinum\17.0

Look for VMSPEUpdate.exe.

This installed build 223.

vkmast wrote on 7/5/2021, 8:30 AM

As per the advice. Time is my local EEST (UTC+3h) 

Ross-Jackson wrote on 7/5/2021, 12:54 PM

Fixed

Uninstalled and re-installed. No more notification

Now shows as build 223