[Meta] Fourm is unusable

dan9er wrote on 7/1/2018, 9:59 AM

I am completely unable to view my profile or reply to posts. When I try to view my profile I get a blank page, and the reply box tells me to sign in to reply even though I am.

HTML of the blank page:

<html class="gr__vegascreativesoftware_info">
    <head>
        <style>@media print {#ghostery-purple-box {display:none !important}}</style>
    </head>
    <body data-gr-c-s-loaded="true"></body>
    <span class="gr__tooltip">
        ::before
        <span class="gr__tooltip-content"></span>
        <i class="gr__tooltip-logo"></i>
        <span class="gr__triangle"></span>
    </span>
</html>

This warning was in the console also:

The SSL certificate used to load resources from https://www.vegascreativesoftware.info will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.
  • Google Chrome: Version 67.0.3396.99 (Official Build) (64-bit)
  • Ubuntu 16.04 LTS, but also occurs on my Windows 10 PC
  • All tracker blocking programs (AdBlock, Privacy Badger, Privacy Possum, Ghostery, DuckDuckGo) disabled, same issue occurs

Comments

vkmast wrote on 7/1/2018, 11:06 AM

Problems on the site today indeed. Does signing out after clicking "My profile" and getting kicked out and signing in again help you get back on the track, until they get the issues fixed?

dan9er wrote on 7/1/2018, 11:20 AM

Problems on the site today indeed. Does signing out after clicking "My profile" and getting kicked out and signing in again help you get back on the track, until they get the issues fixed?

No. That does not work. But that strategy does work for the "can't reply" issue. That's why I can reply to you right now.

Just tested with Ubuntu's built-in browser. Same issue with the profiles. Turns out I can't visit any profile on the forums. I just get a blank page. According to the console line I pasted in my original post:

The SSL certificate used to load resources from https://www.vegascreativesoftware.info will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information

It appears your SSL cert is out-of-date, and the browsers are refusing to load it because it's no longer trusted.

VEGAS_CommunityManager wrote on 7/1/2018, 12:07 PM

Hi everbody,

We are sorry about the inconvenience. We are aware of the issue(s) and will fix this as soon as we can.

Best regards,

Mathias

Community Manager

 

VEGAS_CommunityManager wrote on 7/1/2018, 12:44 PM

Everything should be back to normal.

Thank you everybody for the bug reports. Let me know if you still having troubles.

dan9er wrote on 7/1/2018, 12:51 PM

Yep, it's all fixed now! Thank you!