Missing Sound Pro serial # in email puchase 4 Post 19

Richard-Thornton wrote on 8/19/2021, 10:51 AM

I just purchased the Vegas Pro Post 19 upgrade, but I am missing the serial number for Sound Forge Pro 15 in the confirmation email. There does not appear to be a clear-cut way of creating a support ticket asking for this information. Perhaps I’m missing something? Any help is appreciated. Thank you.

Comments

vkmast wrote on 8/19/2021, 12:17 PM

The product pages state that "VEGAS Post - Full stack production - Includes VEGAS Pro 19, VEGAS Effects, VEGAS Image, VEGAS Stream, SOUND FORGE Audio Studio, Boris FX Primatte Studio".

Try emailing shop@magix.net

Richard-Thornton wrote on 8/19/2021, 8:55 PM

Thank you Vkmast for the feedback. I have sent an email.

Cheers.

rraud wrote on 8/20/2021, 9:08 AM

Sound Forge Pro and Sound Forge Audio Studio are different. The serial codes are not interchangeable.
According to the VP-19 comparison, SF Audio Studio is included with Vegas Pro and Vegas Post, not SF Pro.

Some versions of VP-18 included SF Pro.

Richard-Thornton wrote on 8/20/2021, 10:08 AM

Update: Kudos Vkmast for the feedback. The email worked and they sent me the missing code. Cheers

vkmast wrote on 8/20/2021, 10:38 AM

Thanks @Richard-Thornton, always nice to read something worked ;)