MS 13 has been crashing for me every time upon starting up.
Before it started doing this, I remember that the video preview window had popped out of the main interface and became its own window with a small red "x" on the top right hand corner. This happened right after minimizing it one day. I had never seen it do that before, no did I know you could pop it or anything else out of the main interface.
I could not pop it back into the main window. I could only re-size it.
I closed the program down and started it back up. It would only crash but let me state my issue in the problem tracker that pops up after it crashes.
Here's what the error showed itself as:
QUOTE
Extra Information
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\dx_video_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\svfx_video_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\ocio_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\dx_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\gpu_video_x64.log
Problem Description
Application Name: Movie Studio
Application Version: Version 13.0 (Build 190) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Fault Address: 0x000000013F9D6B77
Fault Offset: 0x00000000003C6B77
Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Process Version: Version 13.0 (Build 190) 64-bit
Process Description: Movie Studio
Process Image Date: 2014-11-25 (Tue Nov 25) 19:59:02
END QUOTE
Below is snapshot of what it looks like on my desk top after each startup:
http://postimg.org/image/w2mtv167l/full/
Any help with this issue would be greatly appreciated.
-----EDIT
Also, was MS 13 supposed to be used primarily on tablets and other such portable devices? On MS 13's page, the only thing I saw close to a PC was a laptop with "Share your movies online" next to it. Everything else was either a tablet, a device with a touchscreen or just a snapshot of a screen with the program running on it.
It feels like MS 13 on a regular PC is like putting Win8 on a device that doesn't have touchscreen. But there wasn't anything talking out against putting it on a PC.
Before it started doing this, I remember that the video preview window had popped out of the main interface and became its own window with a small red "x" on the top right hand corner. This happened right after minimizing it one day. I had never seen it do that before, no did I know you could pop it or anything else out of the main interface.
I could not pop it back into the main window. I could only re-size it.
I closed the program down and started it back up. It would only crash but let me state my issue in the problem tracker that pops up after it crashes.
Here's what the error showed itself as:
QUOTE
Extra Information
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\dx_video_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\svfx_video_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\ocio_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\dx_grovel_x64.log
File: C:\Users\######\AppData\Local\Sony\Movie Studio\13.0\gpu_video_x64.log
Problem Description
Application Name: Movie Studio
Application Version: Version 13.0 (Build 190) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Fault Address: 0x000000013F9D6B77
Fault Offset: 0x00000000003C6B77
Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Process Version: Version 13.0 (Build 190) 64-bit
Process Description: Movie Studio
Process Image Date: 2014-11-25 (Tue Nov 25) 19:59:02
END QUOTE
Below is snapshot of what it looks like on my desk top after each startup:
http://postimg.org/image/w2mtv167l/full/
Any help with this issue would be greatly appreciated.
-----EDIT
Also, was MS 13 supposed to be used primarily on tablets and other such portable devices? On MS 13's page, the only thing I saw close to a PC was a laptop with "Share your movies online" next to it. Everything else was either a tablet, a device with a touchscreen or just a snapshot of a screen with the program running on it.
It feels like MS 13 on a regular PC is like putting Win8 on a device that doesn't have touchscreen. But there wasn't anything talking out against putting it on a PC.