Movie Studio 13 stops responding when adding video

jmitch8011 wrote on 3/19/2014, 7:14 AM
I am not sure what the problem could be. I can drag a small clip (326 MB) and the program will go into not responding. Other times it will show the project button highlighted as though the file is loading. It will not show the file loading bar a the bottom of the software. Once the project button goes solid I click on the file and right back to not responding. Then I notice my CPU monitor shows 100% for all 4 cores. I can take the same file and drop it into Hitfilm Express and I can play and cut with no issue. I play the file in windows and it works fine. Then back to Movie Studio and the same issue. I have been using Studio for a long time and no issues like this. The CPU thing is new as well. I also would like to know if there is a way to get the drag and fade tools on the event. The clicking the button thing gets old and it does not change in advance mode. Thanks

Comments

vkmast wrote on 3/19/2014, 8:05 AM
>>>I also would like to know if there is a way to get the drag and fade tools on the event.<<<
See the revamped Editing toolbar below the timeline. You'll need to do some relearning with this in v 13. Click "What's This" and click Editing toolbar to see online Help about the item.
You'll also need to "Expand track layers" for some edits now. See
here and here.
Zondedo wrote on 3/19/2014, 12:38 PM
My problem is similar to yours. I will stay tuned to hopefully learn from the experts why the program is not responding when dragging media onto the timeline.
M_Matt wrote on 3/19/2014, 1:53 PM
When you release the clip, do you see the pop-up window asking you if you want to set the project properties to those of the clip?
musicvid10 wrote on 3/20/2014, 2:27 PM
What kind of input file do you have?
Download MediaInfo and post the details.
jmitch8011 wrote on 3/24/2014, 11:28 PM
I downloaded the file and I hope this is the view that you requested:

General
Complete name : D:\World Ventures\2014\3 1 2014\WIN_20140301_091943.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 327 MiB
Duration : 2mn 43s
Overall bit rate mode : Constant
Overall bit rate : 16.8 Mbps
Encoded date : UTC 2014-03-01 15:19:45
Tagged date : UTC 2014-03-01 15:19:45

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=29
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2mn 43s
Source duration : 2mn 43s
Bit rate mode : Constant
Bit rate : 16.6 Mbps
Nominal bit rate : 20.7 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 24.000 fps
Original frame rate : 29.970 fps
Minimum frame rate : 8.148 fps
Maximum frame rate : 162.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.333
Stream size : 323 MiB (99%)
Source stream size : 323 MiB (99%)
Encoded date : UTC 2014-03-01 15:19:45
Tagged date : UTC 2014-03-01 15:19:45
mdhd_Duration : 163496

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 2mn 43s
Source duration : 2mn 43s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 3.83 MiB (1%)
Source stream size : 3.83 MiB (1%)
Encoded date : UTC 2014-03-01 15:19:45
Tagged date : UTC 2014-03-01 15:19:45
mdhd_Duration : 163499

This video was taken with a Dell Latitude 10 - ST2 with the settings to 16:9 aspect ratio and 1080p 50 Hz flicker. I have never had this problem with version 12. I was able to do a few Time Laps videos without any issue after dropping the entire video on the timeline. I will look into the expanded timeline so thanks on that as well. I just can't really get into it since I can't do simple editing of these video files. I tried it again with a larger file and the same results

General
Complete name : D:\World Ventures\2014\3 24 14\WIN_20140324_193934.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 954 MiB
Duration : 7mn 56s
Overall bit rate mode : Constant
Overall bit rate : 16.8 Mbps
Encoded date : UTC 2014-03-25 00:39:35
Tagged date : UTC 2014-03-25 00:39:35

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=29
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 7mn 56s
Source duration : 7mn 56s
Bit rate mode : Constant
Bit rate : 16.6 Mbps
Nominal bit rate : 20.7 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 24.000 fps
Original frame rate : 29.970 fps
Minimum frame rate : 7.979 fps
Maximum frame rate : 227.045 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.333
Stream size : 943 MiB (99%)
Source stream size : 943 MiB (99%)
Encoded date : UTC 2014-03-25 00:39:35
Tagged date : UTC 2014-03-25 00:39:35
mdhd_Duration : 476920

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 7mn 56s
Source duration : 7mn 56s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 11.1 MiB (1%)
Source stream size : 11.1 MiB (1%)
Encoded date : UTC 2014-03-25 00:39:35
Tagged date : UTC 2014-03-25 00:39:35
mdhd_Duration : 476909

same video device for both video. I hope this is what you are asking for.
jmitch8011 wrote on 4/10/2014, 4:26 AM
I have been waiting on a reply for a while now. I am unable to use my software. I create a video and it works but if I try to edit the saved movie file the software locks up when adding new media. This is the same but slightly different then the previous issue. The previous file could not be added. However, now I have rendered the video but this time I am just adding video to the existing project to make some changes to re-render. Then I get not responding. I have never had this problem in any other version. I also noticed that the advanced vs simple button seems to be some kind of issue. I really need a fix to this issue. I have purchased an upgrade for software that I can not use as was intended.