Movie Studio 16 Not Running On Windows 10 - New Install

RayC76 wrote on 9/13/2019, 12:19 AM

I've been using Movie Studio for some time now and never had a problem like this. Because Windows 7 was being phased out, I decided to get a new Laptop (Lenovo ThinkPad P52S Windows 10 Pro with 32GB memory and 1TB HDD). Movie Studio 16 worked under Windows 7, but when I downloaded the Movie 16 build 142 (twice now) and install on the Windows 10 computer. All I can do is activate it (enter my SN and email) and then it just hangs with the Movie Studio 16 Flash screen. Progress seems to stop about 1/3 way on the progress bar. Task Manager shows 0% activity for Movie Studio. After about 15-20, I just kill the process. This isn't normal. See screenshot below:

There are no other programs running. I have restarted and uninstall and reinstall a couple of times. Is there a fix for this? Is there a work around? Any one able to run Movie Studio 16 under Windows 10 Pro?

Appreciate any help, comments, and/or suggestions. Thanks! Ray

Comments

vkmast wrote on 9/13/2019, 6:27 AM

Please try and see if the link here and the following comment help (modify advice as per your Movie Studio). This thread may help as well.

RayC76 wrote on 9/13/2019, 11:57 AM

Thank you for your response. However, the program still won't load. I'm now stuck on "initializing external monitoring". I have tried different things - 1) Run as Administrator, 2) add /NODEXGROVEL, 3) Run under various compatibility mode Win7/Win8/No Compatibility, and 4) checked/unchecked Windows Presentation foundation Font Cache. I have reboot the machine each time between testing each scenario otherwise Movie Studio will not start. So right now, I have /NODEXGROVEL and this gets me farther, but I'm still unable to launch Movie Studio. Below is a summary:

Do you have any other suggestion? Thanks again.

vkmast wrote on 9/13/2019, 12:16 PM

You may need to go through the points in that link. Start with #18, 8, and 2. Pls read also the other linked thread.

RayC76 wrote on 9/13/2019, 1:54 PM

Ok, first the GOOD NEWS. Movie Studio Launched!!! So Thank you for your help.

FYI, this is what I did:

1) I went to #18 and reset to default and checked the box as instructed. This didn't help.

2) I then went to step#8. I removed all external hardware - all HDD, two monitors, etc. The System launched! But I really want my external monitors to work.

3) I first plugged back my external HDDs. System Launched! Good.

4) I plugged in Monitor #1, System Launched! Good.

5) I plugged in Monitor #2, System Lauched! Good. This is too good to be true.

6) Then for the heck of it, I deleted out the /NODXGROVEL switch and the program launched!!

I'm guessing that I initially got in after Step #2 because the system then "register" something internally after completing it launch and therefore allow me to get in with all my external devices, but because I couldn't get in to complete the "final step" because of "interference by other hardware device". This is like a chicken and egg issue. I could be wrong, but that's what I think at least for now. The system is now as if it was a new install - no switches or compatibility settings.

Thank you Sir for your help!! Now I can play with my new computer.

vkmast wrote on 9/13/2019, 2:13 PM

Excellent. Thanks for coming back with the details which worked for you. Very much appreciated. And credit to @NickHope and another of his invaluable FAQs.