Hello, I have been editing a lot of videos with this software lately and today I tried to get on an repeatedly was declined by an error. I got a problem report where the "Sony Application Registration Utility" stopped working. It told me to install the newest version of the software, which I did. I completely uninstalled it and reinstalled and now i can't get past the registration step. What is going on?


Here is the error info:

Problem Description
Application Name: Sony Application Registration Utility
Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio Platinum 13.0\ApplicationRegistration.exe
Fault Address: 0x00007FF612BBAB10
Fault Offset: 0x000000000003AB10


Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio Platinum 13.0\ApplicationRegistration.exe
Process Version: Version 13.0 (Build 955) 64-bit
Process Description: Sony Application Registration Utility
Process Image Date: 2015-08-27 (Thu Aug 27) 17:39:34