I'm using a factory installed Win 10 64bit OS on a new pc with Core i7 6700 cpu @ 3.40GHz and 16MB RAM (edit: should read 16GB RAM). Running MSP13 64bit (build 955)
Whether I'm actually using MSP13 or if it is sitting idle, after a short time it will degrade in that the images shown in the frames in timeline will go away and the frames just show white. Other graphics components of the page also degrade, showing white or some scrambled up image. I can still use the software during this condition for awhile, long enough to save and restart it, otherwise. It soon will freeze and become unusable. It then crashes and closes. If I catch it early enough I can save/exit and restart.
I've since tried the following:
Clean uninstall, restart, reinstall, restart. The crash issue persists.
Contacted Magix support. They suggested that I click options > preferences > general tab and un-checking the box for "close media files when not the active application" - click apply and OK. then restart the software. This did not help either. Waiting for their next response, which has been rather slow to come so far.
I'd love to know if anyone else has experienced this type of crash. As it stands, I can use the program but rendering for more that 30 minutes is likely to fail, which is a big problem.
Thanks for any comments on this...