MS 16 Platinum: Video Preview window toolbar vanished, cant get back!

Ken-Kasriel wrote on 12/18/2019, 9:10 AM

Hi, 

I demoed, then recently bought Movie Studio 16 Platinum. Unfortunately it is not on your list of choices on the Magix tech support page, perhaps someone can help me here.

For some reason I can no longer see the toolbar in the Video Preview,. and can't figure out how to get it back.

This means I can no longer set the preview quality (draft, Best etc) and cannot view in full screen, because those buttons are on the toolbar.

The help file shows a picture of the preview window with the toolbar showing, and says: "Using the Video Preview window... Right-click anywhere in the window to display a shortcut menu with Video Preview window options." 

The picture shows a shortcut with several options with checkboxes I'd love to check (e.g Show Toolbar). Unfortunately I cannot because right-clicking in the application does NOT show any shortcut menu, nor does it seem to have any other effect at all. 

Here is a screen video showing me right-clicking in various places within the Preview window, to no effect.  
http://somup.com/cqlF2EfgTO

Can you please help me fix this? Not being able to change the preview quality or get into full screen mode are very serious limitations. 

Regards, 

Ken 
 

Comments

vkmast wrote on 12/18/2019, 9:17 AM

Have you tried resetting? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ (Applies to MSP as well)