MS12 (Build 896) 64-bit

Bob H wrote on 4/12/2013, 11:49 AM

Hi all, just installed this update and now my NewBlue Transitions and VideoFX are missing. Anyone else got this happening? Do I have to reinstall the ones that came with MS12 Platinum Suite? My VMS11 (Build 322) 32-bit still seems fine. Great work Sony.

BobH

Comments

vkmast wrote on 4/12/2013, 12:36 PM

Bob,
for me the v12 build 896 (and b 895) seems to be OK so far, but I can't test with the NB MSPPS 12 add-ons, as I have NB Titler Pro 1.0 installed.
I remember you having a lot of problems a couple of builds back as well as described here
http://www.sonycreativesoftware.com/forums/ShowMessage.asp?Forum=12&MessageID=843396
I'd suggest you contact NewBlue Support again.

Bob H wrote on 4/12/2013, 2:22 PM

Thanks,vkmast, for your prompt reply. Yes I have had trouble with NewBlue in the past; I guess I will send them an email now. My NewBlue Titler is still there, it is the Transitions and VideoFX that seem to have disappeared. I just wondered if anyone else had the problem.
Regards
BobH

Markk655 wrote on 4/12/2013, 8:20 PM

I tried out a few NB FX in build 896, they work for me...What seems to be the issue?

Bob H wrote on 4/16/2013, 6:18 AM

Hi Markk655, been away for a couple of days. After the install, no NewBlue Transitions or VideoFX are listed, they have all disappeared. NewBlue came back to me and suggest I reinstall, so I will do that now and see what happens.

BobH

jetdv wrote on 4/16/2013, 11:52 AM

If you previously had the 32-bit version installed and this time installed the 64-bit version, that would explain why they "disappeared". Could that be the case?

Bob H wrote on 4/23/2013, 7:13 AM

Hi again and thanks for the replies. I have been away for some days. I reinstalled the NewBlue content using their link and it now appears to be back to normal. I will test and post again if I have further issues.
Thanks
BobH