My license expired even though I bought it

Syauqi wrote on 5/1/2023, 11:13 AM

So I bought the vegas edit 20 when it was on sale. Yet when I went to go and activate it, it said that "Your license has expired".

I checked the "My Product" tab under "My Account" and it confirmed that it was "Valid until : Unlimited" and that the "activations with this serial number " are both not in use.

How should I activate my vegas pro.

Comments

vkmast wrote on 5/1/2023, 11:48 AM

Try clicking https://www.vegascreativesoftware.com/us/support/ to find Online Live Chat on the lower right corner of that page. "Let's Chat" seems to be on right now.

@Syauqi

Syauqi wrote on 5/1/2023, 2:04 PM

I couldn't find the "let's chat" anywhere all i saw is this

 

EDIT : Found it, I didn't see it cause my activate windows was blocking it 😅😅

EricLNZ wrote on 5/1/2023, 9:56 PM

@Syauqi What is shown in the underneath box of the image you show in your opening post?