New install error

Jeff-Lampert wrote on 11/2/2018, 4:30 PM

Newbie here. I just purchased Vegas Pro 16 build 307 and installed it on Windows 10. When I run the program I get an error "Vegas Pro has stopped working" in a large white box. I tried running Vegas Pro several times but get the same message each time. Can u help me? Thanks!

Comments

j-v wrote on 11/2/2018, 4:45 PM

That box has also an option to send and or show the reason(s) for this problem.
Can you let us know what those problems, listed there, are?

Jeff-Lampert wrote on 11/2/2018, 4:51 PM

Hi, I checked off the two boxes and sent you the error. Thanks for your help.

vkmast wrote on 11/2/2018, 5:02 PM

That problem report goes to MAGIX, not to this forum.

Jack2816 wrote on 1/17/2019, 8:50 AM

That problem report goes to MAGIX, not to this forum.

LOL, Magic "say goto Vegas !!!