I only have the collections that are greyed out in this screenshot and no "OnAir Collection". According to NewBlueFX App Manager it's version 7.0.190205 and the current one.

As mentioned here, I "double-click a folder to view designs in that collection" and that works.

The linked page gives this to submit a support request: https://newbluefx.zendesk.com/hc/en-us/requests/new