Comments

j-v wrote on 7/7/2021, 11:51 AM

What is your hardware and which screen do you use for the program and the same for preview?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

aaaa wrote on 7/7/2021, 2:37 PM

What is your hardware and which screen do you use for the program and the same for preview?

CPU: Ryzen 5 2600X

GPU: GTX 1650 Super

RAM: 16gb DDR4

 

It was working fine the first time I loaded the program, but every time since it hasn't. I've tried reinstalling. And I do use the same screen for the program and preview.

vkmast wrote on 7/7/2021, 2:53 PM

Try resetting exactly according to instructions. (It's not the same as reinstalling.)

j-v wrote on 7/7/2021, 2:57 PM

Reset Vegas 18 as follows:
Close VEGAS Pro
Press CTRL+SHIFT on your keyboard while double-clicking the program's shortcut icon on the desktop to launch it *.
Continue holding CTRL+SHIFT down until you see a window that asks "Do you want to reset all preferences to default values?"
Place a checkmark next to "Delete all cached application data" and then click "Yes".

After that download and install the files you see to download (if needed) at
VPro 18/Help/Check for Driver Updates and after that do't change anything.
Try again to view the Preview.

@vkmast 😉😉😉

Last changed by j-v on 7/7/2021, 3:00 PM, changed a total of 2 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

aaaa wrote on 7/7/2021, 3:25 PM

Try resetting exactly according to instructions. (It's not the same as reinstalling.)


Resetting (including deleting cached application data) did not resolve the issue. It still stays a blank screen. Here's a .mp4

https://www.gravityisjustatheory.com/sharingiscaring/MW5gCdkw1Q.mp4

 

It is not specific to the video file either, any visual media does not load in the viewer, but renders fine.

Reyfox wrote on 7/7/2021, 3:32 PM

Video card driver update?

JN- wrote on 7/7/2021, 6:46 PM

@aaaa It's possible to have the Preview screen black if split screen is selected, "Select All option", and also "select clipboard". But your mp4 doesn't appear to show it as selected.

Last changed by JN- on 7/7/2021, 6:51 PM, changed a total of 1 times.

---------------------------------------------

VFR2CFR, Variable frame rate to Constant frame rate link to zip here.

Copies Video Converts Audio to AAC, link to zip here.

Convert 2 Lossless, link to ZIP here.

Convert Odd 2 Even (frame size), link to ZIP here

Benchmarking Continued thread + link to zip here

Codec Render Quality tables zip

---------------------------------------------

PC ... Corsair case, own build ...

CPU .. i9 9900K, iGpu UHD 630

Memory .. 32GB DDR4

Graphics card .. MSI RTX 2080 ti

Graphics driver .. latest studio

PSU .. Corsair 850i

Mboard .. Asus Z390 Code

 

Laptop… XMG

i9-11900k, iGpu n/a

Memory 64GB DDR4

Graphics card … Laptop RTX 3080

aaaa wrote on 7/7/2021, 7:54 PM

Video card driver update?


this did it! Thanks gang.